Banquet Server - Hilton Garden Inn Dallas/Duncanville - OCI Hospitality

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.

Property Location: Hilton Garden Inn Dallas/Duncanville

Essential Duties and Responsibilities

Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly. Aides in preparations and sets tables in accordance with banquet event order prior to events. Provides beverage service during event. Assists in maintaining buffet stations throughout the event. Carries trays of plated meals to serve to guests. Attentively listens to guests and anticipates any additional needs or concerns. Responds to feedback from guests and staff regarding food quality and presentation. Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients. Collects used dishes and glasses from tables and other public areas. Assists in monitoring and upholding policies and procedures for safety of guests and team members. Assists team members and other departments as needed to contribute to operational efficiency. Assists in maintaining cleanliness throughout the department. Performs additional responsibilities as assigned by leadership. Weekend and Holidays required. Food handler certification required. TABC certification required

Qualifications

• Strong communication and interpersonal skills 
• Ability to handle stressful situations with poise and professionalism  
• Conduct work-related functions in a professional manner  

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!