Overview:
Set up of banquet tables and serve food and/or beverages in a friendly, courteous and professional manner according to KHG's high standards of quality.
Responsibilities:
- Responds to all guest and client requests promptly and efficiently.
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- Set up Banquet tables as instructed by Banquet Captain/Manager to include linen, serviceware, and glassware.
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- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
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- Greet guests and respond to requests quickly and courteously.
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- Serve food and/or beverages according to Banquet Captain/Manager's directions.
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- Promptly bus dishes as guests complete each course or at the end of the meal or function.
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- Replenish beverages as necessary and check with guests for overall satisfaction.
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- Once banquet is complete, reset banquet room according to Captain/Manager's specifications to ensure the readiness of the room for the following function.
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- Perform all assigned sidework to include replenishing condiments and restocking banquet shelves with supplies.
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- Perform general cleaning tasks to adhere to health standards.
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- Abide by all State, Federal, and Corporate liquor regulations.
- Performs other duties as assigned by Supervisor.
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Qualifications:
EDUCATION AND EXPERIENCE REQUIRED:
- High School Diploma preferred
- Prior hospitality/serving experience preferred.
PHYSICAL DEMANDS:
Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
Physical Demands: |
Description: | Frequency: | Comments: | Lifting | Occasionally | Ability to transport up to 30 lbs. | Bending | Occasionally | 0 | Twisting | Occasionally | 0 | Push/Pull | Occasionally | 0 | Sitting | Occasionally | 0 | Standing | Frequently | 0 | Walking | Occasionally | 0 | Other | | 0 |
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WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Restaurant / event space environment is typical
Moderate to loud noise is expected
Source : Kahler Hotels LLC
