Banquet Server - Crescent Hotels and Resorts
Owings Mills, MD
About the Job
Description
Join Our Banquet Dream Team: Serve Up Unforgettable Moments!
Are you a hospitality enthusiast with a flair for creating magical moments? Do you thrive in a fast-paced environment where no two days are the same? Look no further! We are seeking charismatic and dedicated Banquet Servers to join our extraordinary team at Marriott Owings Mills Metro Centre. If you are ready to be part of an extraordinary team that brings dreams to life and creates unforgettable moments, we want to hear from you! Submit your application today and let us know why you are the perfect fit for our Banquet Dream Team. Join us as we elevate celebrations to new heights and leave a lasting impression on our guests!
Why Work With Us?
+ Be part of a team that crafts unforgettable experiences for our guests, leaving them with memories that last a lifetime.
+ Work in a dynamic and vibrant atmosphere where each event brings new challenges and opportunities to shine.
+ Join a company that values teamwork, professionalism, and providing exceptional service.
+ Enjoy flexible scheduling and competitive compensation, including gratuities and exclusive perks for our outstanding staff members.
Responsibilities:
+ Deliver exceptional service with a smile, ensuring that our guests' needs are anticipated and met with grace and efficiency.
+ Set up banquet spaces according to event specifications, paying meticulous attention to detail to create stunning and inviting atmospheres.
+ Serve food and beverages with precision and flair, showcasing your impeccable tableside manner.
+ Collaborate seamlessly with the culinary and event planning teams to ensure a flawless execution of each function.
+ Maintain cleanliness and organization in banquet areas, ensuring a safe and comfortable environment for guests and colleagues.
Requirements:
+ Previous experience as a Banquet Server or in a similar role is preferred but not required - we are willing to train enthusiastic individuals.
+ A genuine passion for providing exceptional service and creating memorable experiences.
+ Strong communication and interpersonal skills to connect with guests and colleagues from diverse backgrounds.
+ Ability to work well under pressure, remaining calm and composed in fast-paced and high-energy environments.
+ Flexibility to work evenings, weekends, and holidays, as our events may take place during those times.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Join Our Banquet Dream Team: Serve Up Unforgettable Moments!
Are you a hospitality enthusiast with a flair for creating magical moments? Do you thrive in a fast-paced environment where no two days are the same? Look no further! We are seeking charismatic and dedicated Banquet Servers to join our extraordinary team at Marriott Owings Mills Metro Centre. If you are ready to be part of an extraordinary team that brings dreams to life and creates unforgettable moments, we want to hear from you! Submit your application today and let us know why you are the perfect fit for our Banquet Dream Team. Join us as we elevate celebrations to new heights and leave a lasting impression on our guests!
Why Work With Us?
+ Be part of a team that crafts unforgettable experiences for our guests, leaving them with memories that last a lifetime.
+ Work in a dynamic and vibrant atmosphere where each event brings new challenges and opportunities to shine.
+ Join a company that values teamwork, professionalism, and providing exceptional service.
+ Enjoy flexible scheduling and competitive compensation, including gratuities and exclusive perks for our outstanding staff members.
Responsibilities:
+ Deliver exceptional service with a smile, ensuring that our guests' needs are anticipated and met with grace and efficiency.
+ Set up banquet spaces according to event specifications, paying meticulous attention to detail to create stunning and inviting atmospheres.
+ Serve food and beverages with precision and flair, showcasing your impeccable tableside manner.
+ Collaborate seamlessly with the culinary and event planning teams to ensure a flawless execution of each function.
+ Maintain cleanliness and organization in banquet areas, ensuring a safe and comfortable environment for guests and colleagues.
Requirements:
+ Previous experience as a Banquet Server or in a similar role is preferred but not required - we are willing to train enthusiastic individuals.
+ A genuine passion for providing exceptional service and creating memorable experiences.
+ Strong communication and interpersonal skills to connect with guests and colleagues from diverse backgrounds.
+ Ability to work well under pressure, remaining calm and composed in fast-paced and high-energy environments.
+ Flexibility to work evenings, weekends, and holidays, as our events may take place during those times.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Source : Crescent Hotels and Resorts
