Banquet Setup / Breakdown Attendant - Part Time AM - Hotel Roanoke & Conference Center

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest.   In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success.   Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

Overview:

We are looking for a highly motivated Banquet Setup/ Breakdown Attendant to join our team!  This individual will help with the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function. This will be a part time PM position - Must work weekends/holidays. Shift is typically 7 am - 3 pm, -  Shift and hours subject to vary based on business needs. 

 

If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 

 

Your role:

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refreshes meeting rooms during meal and coffee breaks
• Completes special projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites.
• Bus tables and re-set them as needed.
• Resolve guests’ issues and create an amazing experience.
• Communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of all functions, events and meetings taking place at any given time.

Qualifications:

• A passion for delivering outstanding customer service with a smile that can brighten anyone's day.
• Excellent interpersonal skills and the ability to connect with people from diverse backgrounds.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• A positive attitude and a willingness to go the extra mile to exceed guests' expectations.
• Outstanding communication skills, both verbal and non-verbal, to ensure clear and accurate information exchange.
• High school graduate or equivalent.
• Flexibility to work various shifts, weekends, and holidays as required.
• Ability to grasp, lift and/or carry or otherwise move tables, chairs and other furniture up to 100 lbs. continuously throughout shift.
• Ability to stand and walk and continuously perform essential job functions.
• Sufficient manual dexterity in both hands to be able to load and unload equipment.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.

 

Other:   The hotel functions seven (7) days a week and twenty-four (24) hours per day.  All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

Compensation Range:The compensation for this position is $15.00/Hr. - $15.00/Hr. based on qualifications and experience.