Barista/Cafe Cashier - AM Possibility to Pick up Bartending Shifts - Sonesta

Job Description Summary Position Summary The Server Barista provides excellent customer service and food and beverage preparation for the counter service restaurant within the Sonesta Hotels Job Description Job Description Principle duties and responsibilities (Essential Functions) include: Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests. Demonstrate complete knowledge of the food and beverage menu. Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary. Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures. Periodically check-in with tables to ensure guests’ expectations are being met and exceeded. Maintain proper condition and cleanliness of dining areas, stations and servicing equipment. Complete all closing duties and reports as assigned. Adhere to established safety and sanitation guidelines. Adhere to uniform and grooming standards. Perform other duties or projects as requested by management. Qualifications and Skills Excellent organizational skills and attention to detail. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Must be able to stand and exert fast-paced mobility for entire shift. Ability to work cohesively with co-workers as part of a team. Food handlers and TIPS certificates required. Previous front facing guest service experience required. Must read, write and speak the English language fluently. Experience with computerized cash registers preferred. Ensure overall guest satisfaction Additional Job Information/Anticipated Essential Job Functions include: Key Job Functions Prepare specialty beverages according to Starbucks and Sonesta standards Prepare a la carte food according to Sonesta standards Operate POS cash register according to Sonesta standards Deliver orders to tables according to Sonesta standards Maintain overall cleanliness and sanitation of work area and seating area Provide excellent service to our clientele Participate in departmental meetings Deliver positive, engaging service to our guests You will be excited and engaged in taking care of our guests, creating lasting memories and welcoming guests like family. You will consistently deliver our brand pillars by: Being positive, personal, and real Embracing our local area, sharing insights Creating lasting memories Build solid relationship with your Colleagues Treat colleagues with respect and dignity Commit Be Authentic and Real Communicate Openly, Honesty and Clearly Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Additional Job Information/Anticipated Pay Range Pay Range Pay Range $19.71-$20.71 + tips/service charge. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.