Barista - JoLo Enterprises LLC
Goodlettsville, TN 37072
About the Job
INTRODUCTION
Established in 1998, Scooter's Coffee has distinguished itself as one of the premier specialty coffee companies in the industry. As one of the fastest-growing brands, we prioritize simplicity at our core: sustainably sourced ingredients hand-crafted into perfection. We believe in connecting with and creating an amazing experience for each life we touch. At Scooter’s Coffee, we embody our core values of integrity, love, humility, and courage, and we are looking for talented, passionate individuals to join our team.
JoLo Enterprises LLC is a local franchisee, representing the Scooter’s Coffee brand. We pride ourselves on being locally owned and operated and strive to serve the community we live in.
DESCRIPTION
The Barista is responsible for creating a memorable customer experience by delivering fast, friendly service and consistent, high-quality products. This role involves performing all duties in accordance with company processes and maintaining food safety and sanitation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Greet and connect with each customer.
- Welcome questions and provide education on our products.
- Suggestively sell add-on beverage features, gift cards, and merchandise.
- Take orders, enter sales, and process payments promptly and courteously.
- Manage cash drawer in accordance with established cash handling procedures.
- Prepare all customer orders following recipe and aesthetic guidelines.
- Deliver products within established speed of service guidelines and identify drinks upon delivery.
- Operate and maintain the cleanliness of all store equipment.
- Optimize workflow by restocking workstations, food, supplies, and merchandise.
- Maintain cleanliness in coworker and customer areas.
- Demonstrate genuine appreciation for each customer.
QUALIFICATIONS:
- Passion for people and customer service.
- Ability to work cooperatively in a team environment.
- Commitment to mastering brand recipes and techniques.
- Dependability and punctuality.
- Energetic, adaptable, and flexible work style.
- Quick learner with problem-solving abilities and multitasking skills.
- Previous Barista experience is a plus but not required - WE WILL INVEST IN TRAINING AMAZING PEOPLE!
Disclaimer: The functions and skills described here are general and represent the type of work performed. This does not constitute an exhaustive list of duties and responsibilities for this position.
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