Barista - Shack Coffee LLC

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

At Scooter’s Coffee, we are courageously committing to bringing our mission to communities across the nation. We seek to create an amazing experience in each life we touch, creating connections fueled by our passion for world-class coffee. We live and breathe by our Core Values: Integrity, Love, Humility, and Courage. These four simple, yet powerful, words guide how we show up for our coworkers and our customers. So, what’s it like to work at Scooter’s Coffee?

· Leaders who inspire with their vision and stewardship of brand values

· Dynamic growth phase means no two days are the same

· Better together: intentional collaboration provides meaning and direction in our work

· Innovation welcomed at all levels

· Family culture: in out and out of work, we care for the whole you

· Lots, and lots, and lots of coffee!!

BENEFITS

• Free drink per shift
• Free Scooters Coffee t-shirt
• Discounts off- duty
• Cash tips
• Upward mobility
• Flexible scheduling
• No late nights
• Hiring starting at 15 years old

DESCRIPTION

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Suggestively sell gift cards, complementary/additional products, and merchandise
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify drink upon delivery
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer

QUALIFICATIONS

• No previous experience necessary
• Works well in team environment
• Positive attitude and passion for working with people
• Commitment to safety
• Commitment to master brand recipes and techniques
• Detail oriented and self-motivated
• Ability to work in a fast-paced environment and handle multiple duties
• Ability to raise, lower and carry objects up to 50 pounds occasionally throughout a day
• Ability to stand in an upright position without walking more than three consecutive steps occasionally
• Ability to walk more than three consecutive steps for extended periods of time
• Ability to hear, see, and speak within a loud environment
• Ability to stoop and climb occasionally throughout a day
• Ability to work with hands on one- and two-handed activities constantly throughout a day
• Regular and predictable attendance

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