BARISTA @ THE LEGACY - Campbell County Health

Position Name BARISTA
Department Name NUTRITION SERVICES
Job Family
Job Code 11375
Department Code 01.8055
FLSA Classification
Creation Date
Last Revision Date

JOB SUMMARY
Works under the supervision of the Nutrition Services Manager, Nutrition Services Supervisor and to efficiently and profitably provide a high quality experience at CCMH/Legacy Coffee Shoppes.

ESSENTIAL FUNCTIONS
Prepares and serves food and beverage items following standardized recipes to serve customers high quality products.
Uses interpersonal skills and customer service skills to greet, engage, serve, meet customer needs, and thank every customer.
Contributes to the profitability of the coffee shop by suggesting, explaining/demonstrating, providing samples of products and using good merchandising practices.
Follows all recipes and guidelines established to adhere to Starbucks business agreement and quality standards.
Assists in testing and evaluating recipes as part of the development of specialty products.
Maintains all food prep and service in assigned areas according to sanitation and safety techniques as mandated by the Wyoming State DOH, regulatory agencies, CCMH Policy, and Dept Management.
Maintains and utilizes all food service equipment according to sanitation and safety techniques as mandated by the Wyoming State DOH, regulatory agencies, CCMH Policy, and Dept Management.
Presents a professional personal appearance according to established dept dress code.
Assists as requested by leadership with ordering of supplies and inventory management.
Completes cleaning tasks as delegated by leadership.
Accurately and professionally completes exchanges of funds for goods and services received by customers to the Coffee Shoppe. Completes cash and sales reconciliation and recording process as per dept policy as instructed.
Actively maintains work area as a professional and safe environment ensuring readiness at the Coffee Shoppe for all regulatory inspections/surveys.
Actively participates in implementation of the strategic plan.
Participates in cross-training experiences and continuing education as requested.
Follows hospital and department policies and procedures.
Complies with the hospital Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures and promotion of patient/resident rights including confidentiality.
Must be free from governmental sanctions involving health care and/or financial practices.
Performs other duties as assigned.

JOB QUALIFICATIONS

Education, Training, Experience:
Education: High School diploma or GED
Licensure: None
Experience: One year of quantity food service or retail food service experience. Gourmet coffee shop experience preferred.

Knowledge, Skills, and Abilities:
Essential Technical/Motor Skills: Eye/hand coordination, dexterity, ability to use proper tools and equipment. Ability to perform basic computer functions to complete mandatory education and run cash register.
Interpersonal Skills: Excellent interpersonal and customer service skills.
Essential Physical Requirements: Walking, standing, lifting 40 pounds, carrying, full range of motion, exposure to extreme cold in freezers and exposure to a noisy environment.
Essential Mental Abilities: Read, write, understand, and speak English; follow written and oral instructions without frequent supervision; able to deal with a variety of personalities; ability to do mathematical calculations; ability to do independent problem solving and do multi-task work.
Essential Sensory Requirements: Touch, sight, smell, taste, hearing to perform duties.
Exposure to Hazards: OSHA CATEGORY III. Identified job duties do not have any anticipation for contact with blood, contaminated body fluids or tissues.
Hours of Work: 5:00 a.m.-8:00 p.m.;7 days per week; shift varies Employees working in healthcare facilities have the potential to be exposed to hazardous materials including: Hazardous Chemicals/Drugs, Waste Anesthetic Gases, Radiation, Latex, Biological Hazards, Respiratory Hazards and Ergonomic Hazards. See Hazardous Materials in the Workplace Policy Certifications required: See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.

Physical Requirements* and Workplace Environment**
PHYSICAL DEMANDS
Physical Demand NA Rarely Occasionally Frequently Constantly Weight
Standing X
Walking X
Sitting X
Lifting X 40
Carrying X 40
Pushing X
Pulling X
Bending X
Climbing
Balancing X
Stooping X
Kneeling X
Crouching X
Crawling X
Reaching X
Handling X
Grasping X
Feeling X
Talking X
Hearing X
Repetitive Motions X
Eye/Hand/Foot Coordination X

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
Working Condition NA Rarely Occasionally Frequently Constantly
Extreme cold X
Extreme heat X
Humidity X
Wet X
Noise X
Hazards X
Temperature Change X
Atmospheric Conditions X
Vibration X
Other X
**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hours of Work: Availability 5:00 a.m.-8:00 p.m., 7 days per week, 365 days per year, normally 4 or 8 hour shift. Emergencies included.
Employees working in healthcare facilities and in this position have the potential to be exposed to hazardous materials including Hazardous Chemicals/Drugs, Waste Anesthetic Gases, Radiation, Needlesticks, Latex, Biological Hazards, Respiratory Hazards, and Ergonomic Hazards. See Hazardous Materials in the Workplace Policy.
Exposure to Hazards: OSHA CATEGORY III. TASKS THAT INVOLVE NO EXPOSURE TO BLOOD, BODY FLUIDS, OR TISSUES, AND CATEGORY I TASKS ARE NOT A CONDITION OF EMPLOYMENT. The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere might encounter potential exposure to body fluids). Persons who perform these duties are not called upon 35% as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. Tasks that involve handling of implements or utensils, use of public or shared bathroom facilities or telephones, and personal contacts such as handshaking are Category III Tasks.
SCOPE OF CONTROL
This position does not have strategic, financial, and/or operational oversight of the organization.

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