Barista - Cafe Elite

We are looking for a dedicated and energetic Barista to join our growing team. The ideal candidate has a positive attitude, is passionate about the food and beverage industry and enjoys working with people. The Barista plays a key role in our energetic team of food and beverage enthusiasts who are driven to provide ELITE customer service. Our Barista's represent our brand and are our ambassadors both in our stores and across our social platforms. You'll have the opportunity to be part of a fun atmosphere where both customers and employees have a great experience that's welcoming and engaging.

The ELITE experience begins with YOU.

Job Description

Barista responsibilities include educating customers on Café Elite food and beverage menus, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and the aptitude to understand how brewing equipment operates. You should also be able to work various shifts.

Ultimately, you'll ensure an excellent and elite experience for our guests.

Essential Functions

• Greeting customers with a friendly demeanor

• Sharing updates on food and beverage menus and answering customer questions about ingredients.

• Taking orders with attention to detail, including preferences for coffee blend, dairy, and sugar ratios.

• Performing day-to-day operations of the coffee stand, including food and beverage preparation and proper use of coffee equipment, and reporting any maintenance needs.

• Keeping the bar area clean and maintaining quality control of products.

• Complying with health and safety regulations.

• Handling cash and operating a POS system.

• Recording timecard accurately, including breaks.

• Tracking supplies and reporting shortages.

• Completing financial reporting per shift.

• Working independently or with others to deliver quality and consistency to customers.

• Resolving customer challenges with excellent customer service.

• Building friendly relationships with customers to increase loyalty and ensure outstanding experience.

• Increasing sales and customer count through meeting Café Elite performance objectives.

• Communicating regularly with the stand manager and providing feedback on customer preferences and recommendations for new menu items.

• Adhering to all company policies and procedures as stated in the Employee Handbook

Other Functions

• Attending meetings at the corporate office as required.

• Developing content for social media and training when requested.

• Actively participating in recruiting talent for the team.

• Collaborating respectfully with co-workers and management across company platforms.

• Setting and meeting performance goals and objectives.

Requirements

• Ability to work on your feet and stand for extended periods of time.

• Excellent communication skills with confidence, transparency, and integrity.

• Strong multitasking skills, including the ability to prioritize timely assignments.

• Positive and pleasant attitude that boosts workplace morale and satisfaction.

• Ability to listen and follow instructions and take critical feedback, as necessary.

• Basic computer skills and aptitude for leveraging technology in the workplace.

• High school diploma or GED.

Benefits

• Minimum wage per applicable city, state, and federal requirements.

• Tips.

• Overtime (time-and-a-half) for all hours worked over 40 in any work week, with pre-approval according to the Employee Handbook.

• WA state required meal and rest breaks.

• Paid sick leave and all other state or federal required leaves.

• Health insurance offered.

• Positive and inclusive work environment where your contributions are valued and appreciated.

Payrate

$15.74 / Hour

The total compensation for this position includes an hourly rate as well as tips received from customers.

EEO Statement

Our company is an equal opportunity employer and we are committed to providing a work environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We believe in diversity, inclusion, and equal opportunity and are committed to promoting a workplace culture that values and respects all individuals. We encourage all qualified individuals to apply for employment opportunities with our company.

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