Bartender - Southern Management Companies, LLC.
Hanover, MD 21076
About the Job
This part-time person would also have serving duties. We are looking for someone that has customer service skills, a great attitude, prompt arrival time, organized and detailed.
WHAT WE ARE LOOKING FOR:
Duties include setting patron tables and buffet areas for service. During service, a Banquet Server accommodates all guests and is responsible for replenishing buffet food, refilling beverages, removing dirty dishes from tables and assist in additional tasks to help facilitate a smooth and efficient service.
WHAT WE EXPECT FROM YOU:
* Tips certification is required
* Attend pre-function line-up
* Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
* Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
* Maintain complete knowledge of service requirements for assigned function
* Detailed menu selections, major ingredients, appearance, texture, quality standards, garnish, and method of presentation
* Knowledge of characteristics of drink recipes/description of wines/champagne and libations ordered
* Knowledge of prices for specified bar selections on cash bars.
* Knowledge of station assignment and bar set-up
* Knowledge of group name, type of function and expected attendance.
* Knowledge of scheduled hours of service
* Knowledge of special requests/arrangements
* Knowledge of order of service, traffic flow in room
* Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
* Efficiently complete pre-function side work
* Greet guests as they arrive and assist them with beverages
* Serve all alcoholic and non-alcoholic beverage items to the guest in accordance with function requirements
* Keep the bar tidy and organized throughout the event
* Remove bar mixers, juices, alcohol and garnishes at the end of the event and return to proper storage.
* Set up, monitor, refresh, and breakdown bars for specified functions according to group requirements. Wipe down and disinfect the bar at the end of the shift
* Return front and back bars to designated storage location
* Efficiently complete closing side duties
* Adhere to payment, cash handling and credit policies/procedures
* Follow maintenance program and cleaning schedule
* Handle all beverage needs as specified in contract
* Make sure the counts on the bar match the issue counts on the consumption sheets
* Maintain accurate counts of additions to bar inventory
* Complete an accurate return count for all bar events
* Complete required liquor room side work
* Return all mixers, beer, wine, liquor to proper designated storage area and leave the liquor ready for inventory counts
* Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
* Contribute to the team’s success by accomplishing tasks and assisting with projects as needed
* Maintain knowledge and compliance with departmental policies, service procedures, and standards
* Availability during peak operating times, i.e.: Weekends, Holidays and Special Events
* Work as a team member to ensure our guests have the best possible experience
* Understand company’s emergency procedures and be able to apply them when necessary
* Report any incidents, property damage or injuries immediately to Manager/Supervisor
* Attend department meetings and training sessions as necessary
* Contribute to team/company engagement efforts
* Perform other duties as assigned by Manager and/or Supervisor
JOB KNOWLEDGE & SKILLS:
* Maintain confidentiality of guest information and pertinent hotel data
* Knowledge of various drink recipes, beers, and wine varieties.
* Excellent written and verbal communication skills
* Compute basic arithmetic and mathematical calculations
* Organized and detail oriented
* Excellent time management skills
* Excellent interpersonal skills
* Sound leadership and managerial skills
* Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
* 1 year experience as a Restaurant or Banquet bartender preferred
* Minimum 18 years of age to serve alcoholic beverages
* High School Diploma or equivalent required
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Source : Southern Management Companies, LLC.