Bartender-Restaurant 1 - The Tennessean

The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.

QUALIFICATIONS:

• Three to six months related experience; or equivalent combination of training and experience.
• Alcohol Awareness Certification (must comply with State regulations).
• Requires the ability to read write and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Knowledge of and ability to appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
• Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

RESPONSIBILITIES:

• Checks identification of customers to verify age requirements for purchase of alcohol.
• Presents menu answers questions and takes food and beverage orders from guests and/or serving staff.
• Prepares drink orders including wine liquor and beer.
• Prepare appetizers and food items according to recipes and standards.
• Monitors seating in lounge/bar area ensuring all guests are served.
• Computes bill and accepts payment; tracks and balances sales receipts.
• Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
• Clean bars work areas and tables as well as glasses utensils and bar equipment.
• Maintains kitchen and lounge station by keeping area tidy; clean and stock kitchen and bar at the end of each shift.
• Plan organize and control the operations of the lounge/bar area.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Create drink recipes.
• Inventories liquor food supplies and equipment weekly. Order or requisition supplies as needed.
• Ensures all temp logs and waste logs are maintained daily.
• Receives dates and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.
• Ensures tips are reported properly for tax processing.
• Other duties as assigned.
• Access to back of house areas of the hotel and sensitive information
• Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

Perfectly situated alongside downtown Knoxville’s largest public greenspace at World’s Fair Park, THE TENNESSEAN Personal Luxury Hotel & Residences offers the city’s guests and residents a stylish, contemporary atmosphere with dramatic mountain and park views. Each of THE TENNESSEAN’s 82 rooms are elegantly appointed in contemporary style. Guests also may relax in the sophisticated lobby, enjoy fine spirits in The Drawing Room or recharge in the state-of-the-art fitness center. All of the suites at THE TENNESSEAN Hotel are complete with fine touches meant to dazzle all five senses. The smell of freshly made coffee courtesy of the in-room Illy coffee makers will start your mornings with an invigorating kick. Thanks to the Cuby radio, you can begin your morning listening to the local radio stations or by streaming your favorite music through the Bluetooth technology compatible with all smart phones. Once your glance out over the Smoky Mountains or the World's Fair Park, you'll soon see what sets THE TENNESSEAN Hotel apart from any other hotel in Knoxville. Each plush suite contains its own private powder room, with the finest local soaps and capital wash room amenities. The feel of the high quality luxury linens will invite you to relax in the comfort of the pillow-top mattresses. And without ever leaving the satisfying warmth of your bed, call our In Room Dining team to indulge in breakfast in bed, redefining what personal luxury means.

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan