Bartender - Hotel Theodore

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:  Hotel Theodore opened as the Roosevelt Hotel in 1930, named after the 26th U.S. president, who’d visited Seattle in 1903.   From its very beginnings, the building encapsulated Seattle’s pioneering spirit. Its architect, John Graham Sr., was one of the city’s most prominent: the firm he'd founded was behind iconic city structures like the Seattle Exchange Building, the Frederick & Nelson department store (now the downtown Nordstrom), and, under his son’s leadership, the Space Needle. Graham’s designs account for the hotel’s distinctive, modernist Art Deco style. The 18-story building remained Seattle’s tallest hotel for decades, with 234 rooms and an ornately furnished lobby detailed in the French modern style. In contrast to the hotels that catered to residents (the norm at the time), the Roosevelt Hotel positioned itself as a traveler-oriented hotel.Overview:

SUMMARY:  The Bartender is responsible for mixing and serving drinks to guests. S/he will ensure legal age limits for all alcohol consumption. The Bartender assists in maintaining Rider Restaurant at Hotel Theodore.

 

The Bartender shall strive to provide exceptional service to both internal and external guests at all times. 

 

Essential job FUNCTIONS

• Maintains a commitment to customer service and guest satisfaction
• Mixes ingredients to prepare cocktails and other beverages according to recipe
• Maintains cleanliness of walk-ins and reach-ins
• Adheres to all Hotel Theodore policies
• Ensures cleanliness of bar and glassware
• Takes food and beverages orders, using POS system to ring items in
• Ensures opening, ongoing and closing side work is complete and signed off by a manager on duty
• Counts money in cash drawers at end of shift to ensure the amounts are correct and there is adequate change
• Ensures end of shift bank is balanced with appropriate procedures followed in daily drop
• Obtains credit cards to begin tabs
• Must ensure bookkeeping and proper payment is received
• Maintains season liquor, beer and wine pars
• Responsible for daily requisition completion
• Properly reports tips and hours at the end of each shift using the proper documents for recording
• Ensures supplies/ingredients are properly stocked before, during and after shift
• Checks identification to verify age requirements for alcohol purchase/consumption
• Offers menu advise and suggestions to guests
• Assists the restaurant team as needed
• Maintains a strong knowledge of beverage trends
• Attends monthly mandatory department meeting and appropriate resort and division meetings
• Resolves guest issues promptly and with great care and effectiveness
• Provides general resort information for guests
• including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the restaurant team
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
• Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
• Maintains a professional appearance. Follows all Hotel Theodore dress code standards
• Remains alert, courteous and helpful to the guests and colleagues at all time