Battery field Service Technician - Traveling from System One

Phoenix, AZ 85001

Installation and Commissioning: Install and commission battery energy storage systems and related products, ensuring proper functionality and performance.
Firmware Configuration: Install and configure control-related firmware to enable effective communication and control of the battery systems.
Commissioning Support: Conduct 'cold' commissioning (electrical checks using auxiliary power) and 'hot' commissioning (energized electrical checks) of battery systems. Address and resolve performance issues, including cell and module charging/balancing.
Technical Support: Provide technical assistance for fault isolation and troubleshooting throughout all phases of the commissioning process.
Customer Interaction: Communicate directly with customers on all aspects of project execution, including accurate and timely daily reporting.
Warranty Support: Manage the return and repair of defective parts to support warranty claims.
On-Site Commitment: Travel to and remain at assigned job sites until tasks are completed.
Tool Management: Manage field tools and equipment for various assignments and projects.
Operational Excellence: Ensure high standards of operational performance in all areas of responsibility.

Education: High School diploma with some college coursework.
Experience: Minimum of 2 years of relevant experience as an electrical technician in the electrical power or energy sector, including necessary safety certifications.
Technical Skills: Proficiency in computer systems, including the installation of controls-related firmware and software.
Software Proficiency: Strong knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with customers and team members.
Teamwork and Independence: Ability to work independently as well as part of a team, with strong coordination and collaboration skills.
Adaptability: Quick learner, capable of managing multiple projects simultaneously, with a focus on attention to detail.
Leadership and Accountability: Demonstrated leadership qualities with a commitment to integrity, accountability, and delivering on commitments.
Willingness to Travel: Flexibility to travel extensively and work closely with customers.

Education: Degree in a technical field or Computer Science/Engineering.
Data Management: Experience in managing, analyzing, and interpreting data.
Industry Knowledge: Familiarity with battery standards, regulations, and safety procedures.
Project Management: Proven track record in managing projects and teams, meeting program goals while adhering to quality, performance, schedule, and cost requirements.
Problem-Solving: Strong customer-focused problem-solving skills.

Preferred Locations: California, Texas, New York, and Massachusetts. Other locations will be considered.
Travel Requirement: Must be willing to travel 75% or more to customer sites.

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