BDC Sales Representative - Toyota of San Bernardino

Our dealership is now seeking a dynamic team member with a proven track record in a new & used car automotive environment for our family-owned and operated dealership. We are hiring an experienced BDC Sales Representative to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

• Competitive Wages
• Paid Time Off for Volunteer Time
• Paid Vacation, Sick and Holidays
• Paid Basic Life Insurance
• 401K
• Health, Dental, Vision Insurance
• Other Supplemental Insurance options such as:
• Additional access to Term Life Insurance Policy
• Short Term and Long-Term Disability
• Health care, dependent care, and family reimbursement accounts
• Pet Insurance

In this position you would be responsible for following up with prospective customers; working with new and existing customers to schedule and confirm appointments; and reminding customers of sales appointments for new and existing customers. You would report directly to the BDC Manager.

Qualifications:

• High School Diploma or equivalent, required
• Minimum 1 year of Automotive Service BDC Service experience (Preferred)
• Minimum 3 year of 3-6 months of previous over the phone customer service experience
• Excellent telephone, writing and typing skills
• Must be able to work weekends
• Must have a drive, passion and confidence to be successful
• Professional appearance and work ethic a must
• Bilingual, (Preferred but not necessary)
• Ability to multitask in a demanding environment
• Team oriented, flexible and focused on maintaining a high level of customer service
• Valid driver's license

Essential Duties, but not limited to:

• Follow up with prospective customers in response to their email on our website.
• Coordinates questions and issues with the appropriate department personnel.
• Provides administrative assistance as needed.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealership's standards of productivity and devise a strategy to meet those goals.
• Provide service management information by completion reports.
• Attend service meetings and training sessions as required.
• Follow all company policies and procedures.
• Performs other duties as assigned.
• Periodically conduct physical inventory of merchandise.

Apply today and find out all our dealership has to offer!

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