Behavioral Health Care Manager (BHCM) - Virginia - Cerula Care
Roanoke, VA
About the Job
About Cerula Care
Cerula Care is the first digital health company focused on providing integrated behavioral health (BH) services to people living with cancer. More than 17M people living with cancer have behavioral health needs such as anxiety, depression, substance use disorder, and PTSD. We integrate with oncology practices and health systems through the Collaborative Care Model (CoCM) to wrap our members with a behavioral health team, care programming, and outcomes analysis.
The Collaborative Care Model is an evidence-based clinical model that has been shown to successfully improve mild to moderate behavioral health needs more effectively than the current standard of care. Our care team enhances the traditional CoCM care team by adding a Health Coach (i.e., a health coach focused on holistic behavioral health), given our strong conviction in the benefit of health coaching and wellness in this population. With the right coaching program customized to our members, we will be able to improve our members' behavioral health above and beyond traditional CoCM models.
Why Choose Cerula Care
We understand choosing a place to work is a really important decision, and we want you to know that we do not take it lightly on your behalf – we welcome all your questions as you go through the decision process!
A few things to know about working at Cerula Care:
- Our culture is very collaborative, transparent, supportive, and feedback-driven. All of us (yes all of us – including and especially our co-founders) are open to receiving and giving feedback in a helpful way to ensure we each grow and learn every day and importantly are always improving for the sake of our members and each other.
- We have a big mission to accomplish and we want people who believe in that mission to join us. However, in joining our mission, we are not asking you to give up other parts of your life - we all have our lives outside work, and we absolutely respect each other's needs.
Behavioral Health Care Manager role:
The BHCM is a core member of Cerula Care's collaborative care team. Cerula Care's team includes a BHCM, a Consultative Psychiatrist, and a Health Coach. The BHCM is critical to collaborating between external specialists (e.g., oncologists) and the internal care team; the role is partly clinical and partly operational.
Key Traits:
- Experienced and passionate about interacting with and helping members with cancer; strong ability to engage members through telehealth
- Exceptionally organized and able to keep track of all care coordination tasks
- Highly adaptable, with interest or experience in start-up environment
Key Responsibilities:
- Engage in an initial clinical member biopsychosocial intake including a safety screen and administering BH assessments (PHQ-9, GAD-7, etc.)
- Engage in follow-up visits and asynchronous interactions, including brief interventions (e.g., behavioral activation, mindfulness, psychoeducation, etc.)
- Be the key care coordinator and act as a liaison between the referring specialist and the practice, ensuring if there is a member question or administrative question, it is answered or triaged to the appropriate team within Cerula Care
- Lead the interdisciplinary team meetings on a weekly basis with the Consulting Psychiatrist and Health Coach, ensuring all high-risk members are discussed and all new psychiatric recommendations are documented in the chart
- Communicate closely on an ongoing basis with the Cerula Care behavioral health care team (Coaches and Psychiatrist)
- Document member progress in a HIPAA-compliant electronic medical record system and client registry provided by Cerula Care
- Identify patients who are not improving and may need more intensive mental health care and report any concerns to the medical provider and the Consulting Psychiatrist
- Facilitate referrals for clinically indicated services outside of Cerula Care under the supervision of the BHCM Lead (e.g., SMI).
Educational, Certification, and Experience Requirements:
- Bachelor's Degree Required in nursing, social work, or other health and human services disciplines from an accredited college or university.
- Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred
- Qualified applicants must have at least one year of clinical care management experience, with some part of the experience directly working with people with cancer or advanced illness (e.g., Cancer coaching, Palliative Care, etc.)
Location Requirements:
- Prefer the BHCM position within commuting distance of Roanoke or Blacksburg, VA
Time Commitment, Salary, Start Date:
- Part-time, hourly requirement (1099 contractor position) depending on caseload.
- Month 1-2: 10-20 hours/week
- Month 3+: 30-40 hours/week
- Hourly rate: mid-20s
- Start date: end of June