Behavioral Health Coordinator, Orange, Osceola and Seminole - Community Based Care of Brevard, Inc.

Minimum Starting Salary: $62,000/annually

Position Summary: The Behavioral Health Coordinator is responsible for providing coordination of behavioral health services for enrollees in the Child Welfare Specialty Health Plan for Sunshine Healthcare. This includes but is not limited to coordination of Multi-Disciplinary Staffings, ensuring children who require Suitability Assessments receive them in accordance with Florida Statute, provide clinical consultation and support and ensure funding authorization for children in STFC, STGC & SIPP levels of care are secured.

Technical/Functional Expectations:

1. Care coordination – Essential Function:  Assess and assist children in out of home care and provide care coordination of needed behavioral health services. Educate caregivers regarding medications, routine medical care, how and when to contact the child’s Primary Care Physician.
2. Service Referral and Identification – Essential Function:  Provide identification of needed or necessary services and compilation of documentation necessary to ensure provision, including service authorization.  Ensure consistent and ongoing collaboration with Sunshine Health with contacting the applicable caregiver and/or enrollee.
3. Assessment – Essential Function:  Provide assessment of behavioral health needs, and identification of enrollees, who may benefit from Sunshine Health behavioral health care management services.
4. Multi-Disciplinary Team (MDT) – Essential Function:  Provide coordination and facilitation of Multi-Disciplinary Team (MDT) meetings which are held in order to review behavioral health needs for children who are referred for behavioral health services, as well as for those who may require access to therapeutic placements and/or higher levels of care.
5. Discharge Planning – Essential Function:  Participation in discharge planning activities, following children’s admission into an inpatient hospital or crisis stabilization unit, to coordinate services and to ensure that the enrollee attends a seven (7) day follow up appointment.
6. HEDIS Care Gap Reports – Essential Function:  Review of health and wellness reports (i.e., HEDIS Care Gap Reports), provided by Sunshine Health, which indicate services and performance measures that are due, or past due. Provide follow up and outreach as needed.
7. Quality Management – Essential Function:  Review case management reports/data, available within the Integrate® system and/or the Sunshine Health Secure Provider Portal (SPP) and will communicate with the CBCIH Regional Coordinator and CBCIH Behavioral Health Care Consultant as needed, or upon request.
8. Documentation – Essential Function:  Ensure all care coordination activities are documented in compliance with CBCIH standards in Integrate® application.
9. Comprehensive Behavioral Health Assessments (CBHA) – Essential Function:  Act as the Point of Contact for receiving, coordinating and reviewing CBHA’s from the Department of Children and Families Child Protective Investigators.
10. On Call Rotation – Essential Function: Participate in on call rotation to provide timely service.
11. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting, and training others, and performing duties of higher rated positions from time to time for developmental purposes.

Behavioral Competencies:

1. Analytical Problem Resolution: Able to use systematic techniques to define problems, options, and solutions; evaluate alternative solutions; solve technical problems using logic.
2. Analyzing: Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis.
3. Strategic Perspective: Able to develop long-term, big picture strategies to enhance competitiveness; recognize broad implications of issues; balance and integrate strategic vision with day-to-day activities.
4. Influence: Able to positively change the opinions and actions of others in a desired direction; present information in a persuasive manner; clarify information in order to gain understanding and buy-in.
5. Team Work: Able to share ideas and learn from others to build consensus; assist others to achieve team goals;
6. contribute in meetings so they are productive; challenge status quo to achieve excellence.
7. Decisiveness: Able to use available information to draw a timely conclusion and take quick and timely action; make quick and timely decisions in stressful situations and when necessary.
8. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
9. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.

Business Experience:

1. Five years Clinical Experience: This is required in order to meet the unique behavioral health needs of children being served in the Florida’s child welfare system of care.
2. Strength Based Family Centered Practice Orientation: This is essential in order to effectively support the System of Care and its values.
3. Strong Interpersonal, Presentation, and Organization skills: This is required in order to effectively partner with various stakeholders and agency staff and adequately train community stakeholders.
4. 3-5 years Child Welfare Experience: This is preferred in order to effectively understand that improving the well-being of children in the child welfare system is community effort. 
5. Valid Driver's License - Essential: This is required in order to travel throughout the county and other locations.

Educational and Experience Requirements:

1. Master’s in social work or MA/MS in Human Services field required.
2. 1 to 3 years of experience in child welfare preferred.

Physical Requirements:

1. Sitting
2. Standing
3. Reading
4. Speaking
5. Listening
6. Typing
7. Writing