Behavioral Health Department Manager - Blackbird Health

Our Commitment to Our Care Team

Blackbird Health is clinician-founded, owned, and operated. We believe that in order to fulfill our ambitious mission of supporting children with the very best care, we must build the best possible care team. If you care deeply about helping others and are eager to join a collaborative, innovative community where you will be encouraged and supported to thrive both personally and professionally, Blackbird is a great place to advance your career. Our clinicians are integral to the success of our patients and our mission, and we are excited to welcome more compassionate, inspired thought leaders to our growing clinical team.

We want your time here to be the most meaningful of your career. Join us and help change mental health care for kids for the better.

Blackbird's Mission:

Our mission at Blackbird is to provide precision care with powerful outcomes for children, adolescents, and young adults struggling with social developmental and school-related challenges. We believe that our youth deserve the very best care, not only for their physical health but also their mental health. Through an integrated community-centered care approach, our skilled clinical team delivers exceptional virtual and in-person care across a wide range of specialties.

Why You'll Love Working at Blackbird:

• Hybrid work model – a mix of in-person and telework
• Competitive, comprehensive benefits package, including medical and dental coverage (available day 1 of employment), 401k (with a company match), and employer-paid life insurance coverage
• Generous PTO, including time off for professional development/CEU's
• Excellent administrative support so you can focus on your patients, including full credentialing services
• Weekly clinical consultations and ample time for supervision: this is paid time for all providers
• Supportive work culture, clinical development, and trainings
• Integrated clinician-led leadership team that emphasizes the importance for interdisciplinary care and the unique perspective of our different care team members
• Opportunities to support your professional growth as our organization grows, regardless of what career growth looks like to you
• Our team is made up of intelligent, humble, compassionate, and hardworking people. Joining us means you'll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise

About the Role

As a Blackbird Behavioral Health Department Manager, you will:

Provide leadership for a behavioral health team under the direction of the Director, Behavioral Health Services and the Director, Medical Services. You will provide administrative support to the Director, facilitate a weekly clinical supervision group, and deliver excellent clinical care to a caseload. You will also be allotted 25%-50% administrative time to support clinic staff including but not limited to:

• Supervise therapists' and medical professionals clinical care to ensure Blackbird quality standards are met or exceeded
• Ensure therapists are meeting productivity and caseload standards by supporting their ability to build, manage and maintain their schedules
• Manage therapists' and medical professionals PTO use according to departmental procedures and policies
• Provide training of new therapists' on job responsibilities, workflow, clinical policies, clinical model, and documentation standards
• Monitor and provide ongoing education therapists and medical professionals' as needed to support understanding of clinical model, clinical policies, and documentation standards
• Address patient and family concerns as needed, including direct outreach to patients and families and coaching of clinicians as necessary
• Partner with Human Resources to document and address any clinician-specific performance issues
• Identify and escalate any needs of the clinic and on-site team - e.g., space constraints, technology constraints, schedule constraints) to ensure high employee engagement
• Work with the Director of Behavioral Health and Sr Manager, Talent Acquisition to support Recruitment and Retention of therapist talent
• Provide clinical supervision for prelicensure staff (if applicable)

About You

You will be a great fit for our team if you have:

• Knowledge of evidence-based interventions, early identification, and best practices
• Leadership and management skills, with the ability to inspire and lead a diverse team effectively
• Demonstrated cultural competency and sensitivity to the needs of diverse populations
• Analytical, critical thinking, and problem-solving abilities, with a commitment to data-driven decision-making
• Strong communication, advocacy, and public speaking skills
• Knowledge of computer-based data management programs, information systems, as well as medical records and point-of-interview technology
• Schedule flexibility to work some evenings and weekends
• Excellent communication and interpersonal skills
• Flexibility to adjust to a dynamic work environment.
• Ability to work collaboratively with a wide range of stakeholders, including clinical and leadership teams
• Knowledge of regulatory and accreditation requirements for master level clinicians
• Must value operating in a collaborative and cooperative environment

Qualifications:

• Hold at least a Master's degree in Social Work, Counseling, Clinical Mental Health Counseling, or related field.
• Hold PA/VA license to practice psychotherapy, which includes maintaining all necessary continuing education requirements
• 3 years' experience as a licensed therapist
• Ability to supervise pre-licensed therapists working towards licensure.
• Maintain all current licensure required to perform the job
• Complete trainings recommended as per the individual development plan (IDP)
• Attain goals as outlined in the company and individual annual objective and key results (OKR) document
• Ability to work on-site at the clinic location a minimum of 3 days per week

*The target range for this position is $95,000 - $115,000. Individual pay may vary from the target range and is determined by a number of factors, including licensure, experience, location, internal pay equity, and other relevant business considerations.

FOSTERING AN INCLUSIVE ENVIRONMENT:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.