Behavioral Health Specialist IV - CARES Line - County of Riverside
Riverside, CA 92501
About the Job
Behavioral Health Specialist IV
CARES Line
Must be AOD certified.
A Valid California Driver's License is required.
Bilingual Spanish candidates strongly preferred.
The County of Riverside's Behavioral Health Department - CARES Line has an openings for Behavioral Health Specialist IV positions in Riverside. The Community Access, Referral, Evaluation and Support Line (CARES Line) is a high volume call center available 24 hours a day 7 days a week. This line provides information and referrals for Medi-Cal and Riverside County Health Care (RCHC) Plan beneficiaries seeking Mental Health Service and or Substance Use Programs. The line is answered by line staff who assess the needs of the consumer provide support, crisis intervention, referrals to outpatient services and substance use residential programs. This position will working as part of a telephonic team to assist members in accessing services. Additionally, this position will assist providers in addressing concerns and questions, engage in projects to improve clients' experience with care, and participate in quality improvement projects and initiatives. This position will work a 9/80 schedule from 10:30 am to 8:00 pm.
Candidates are required to be certified as an Alcohol and Other Drug (AOD) Counselor and to have a valid Alcohol and Other Drug (AOD) certification in accordance with the certification requirements as pursuant to Sections 11755, 11864, 11876 (a), and 11834.50 of the California Health and Safety Code and Sections 9846, 10125 and 10564 of the California Code of Regulations through either the California Consortium of Addictions Programs and Professionals (CCAPP) or the California Association of DUI Treatment Programs or Addiction Counselor Certification Board of California (ACCBC).
This recruitment will remain open until filled. The certification list generated from this recruitment may be used to fill any other mission-critical Behavioral Health Specialist IV vacancies that may occur in the coming weeks.
Meet the Team! http://www.ruhealth.org/en-us/behavioral-health
EXAMPLES OF ESSENTIAL DUTIES
• Contact diverse community groups to encourage and support the development of substance abuse education, prevention, and counseling programs.
• Consult with community-based organizations and schools on specific substance abuse-related concerns they may have.
• Assist public and private programs in the development of information and administrative tools necessary to support substance abuse preventive efforts.
• Assist public and private organizations in the development of tools necessary to identify substance abuse problems and provide substance abuse prevention and treatment services.
• Develop individual outlines and guidelines for substance abuse education, counseling and prevention programs; recommend to interested organizations the amount and type of resources necessary to establish effective substance abuse prevention and counseling programs.
• May provide some substance abuse counseling or prevention services as needed.
• Work with community organizations to create a more favorable attitude toward individuals recovering from substance abuse; work with community-based organizations to identify potential sources of funds for substance abuse efforts.
• Write grant proposals; assist in the evaluation of the County's substance abuse consultation services and strategic prevention programs, recommending modifications as necessary; may supervise individuals assigned to special projects.
Contact diverse community groups to encourage and support the development of substance abuse education, prevention, and counseling programs.
Consult with community-based organizations and schools on specific substance abuse-related concerns they may have.
Assist public and private programs in the development of information and administrative tools necessary to support substance abuse preventive efforts.
Assist public and private organizations in the development of tools necessary to identify substance abuse problems and provide substance abuse prevention and treatment services.
Develop individual outlines and guidelines for substance abuse education, counseling, and prevention programs; recommend to interested organizations the amount and type of resources necessary to establish effective substance abuse prevention and counseling programs.
May provide some substance abuse counseling or prevention services as needed.
Work with community organizations to create a more favorable attitude toward individuals recovering from substance abuse; work with community-based organizations to identify potential sources of funds for substance abuse efforts.
Write grant proposals; assist in the evaluation of the County's substance abuse consultation services and strategic prevention programs, recommending modifications as necessary; may supervise individuals assigned to special projects.
MINIMUM QUALIFICATIONS
Experience
Two years in a recognized substance abuse treatment program in an administrative, prevention, counseling or provider capacity.
Other Requirements
Certificate: Incumbents are required to be certified with an Alcohol and Other Drug certification in accordance with Health and Safety Code Section 11833(b)(1).
License/Certificate: Possession of a valid California Driver's License will be required.
ALL OPTIONS
Knowledge of: Basic principles and practices involved in improving behavioral health; laws, rules, and regulations governing a public substance abuse agency; substance abuse programs and services available to the community and their functions; principles and techniques of individual and group substance abuse counseling; interviewing and problem solving methods.
Ability to: Work effectively with a wide variety of different agencies, organizations, and individuals; interview clients, recognize the relevant and significant facts, and take appropriate action pertaining to substance abuse's addictive behavior; implement a treatment plan and monitor a client's progress toward established goals; understand and evaluate psychological, cultural, and social factors affecting behavioral patterns; interpret agency programs and policies to clients, the general public, and agencies/ organizations; apply laws, rules, and regulations governing a public substance abuse agency in specific situations; communicate effectively in verbal and written form.
SUPPLEMENTAL INFORMATION
License: Possession of a valid California Driver's License is required for this position.
For questions regarding this recruitment contact the recruiter, Jeremy Holforty:
jholfort@rivco.org / 951-955-5558.
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APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.