Behavioral Health Technician - ABC Recovery Center, Inc.

About Us: Do you want to provide hope to those who don’t have hope of their own?  Join the ABC Team where addiction is being conquered!  We offer opportunities for growth, competitive salaries, benefits, and purpose filled days.

Position Summary

The Behavioral Health Technician position provides assistance to Case Managers, Therapists, Counselors, Admissions and any other department as needed. The Recovery Technician provides ongoing support to clients aligning with the goal of living a substance-free life.  Decision-making is primarily technical with established policies, procedures and standards providing the basis for compliance decisions. Problems range from simple to complex. Research, consultation with others, and developing solutions is an expected and routine part of the work. There is significant interaction with a variety of others in situations that require sensitivity, flexibility, and the ability to influence others.

Position Accountability

• This position requires excellent listening skills with a solid understanding of what it takes to treat or manage substance abuse disorders. 
• Consulting with the team, and providing research on techniques to defuse situations, and feedback to develop solutions is a routine part of the job functions. 
• Follows and makes decisions to resolve problems in compliance with the established company policies and procedures.    Problems range from simple to complex. 

Duties

• Aid residents requiring assistance dealing with substance abuse problems.
• Formulate program for treatment and rehabilitation of client, using knowledge of drug and alcohol abuse problems and counseling and treatment techniques.
• Advise clients individually and in group sessions to assist in overcoming alcohol and drug dependency.
• Closely observe and physically check each client receiving detoxification services at least every 30 minutes during the first 72 hours following admission. Physical checks must be face-to-face.
• Observe all detox and residential clients by conducting headcounts and safety monitoring.
• Monitor clients’ medication and maintain logs documenting processes.
• Adhere to medication policies and procedures.
• Prepare daily reports.
• Deliver assigned educational module groups and oversee structured activities.
• Perform administrative duties such as filing, copying, answering phones, etc.
• Maintain shift communication logs.
• Assist with and participate in all regularly scheduled social recovery activities and services occurring during an assigned shift.
• Attend and participate in mandated staff meetings and scheduled team meetings and trainings as required.
• Assist with the coordination of maintaining the program food and supply needs as needed.
• Provide support in a professional, courteous, confidential, and timely manner to other employees or any other individual requiring assistance related to the essential functions of this position.
• Maintain the confidentiality of residents, employees, and the organization.
• Maintain professional relationships and observe the appropriate boundaries and limits with clients.
• Maintain appropriate attendance record.
• Understanding of ACA procedures and interventions used in keeping clients engaged in treatment.
• Other duties as assigned.

Competencies

• Moderate clinical skills.
• Understanding of treatment program structure and facility policies and procedures.
• Must be detail oriented.
• Able to work under pressure with flexibility and dependability.
• Strong interpersonal, organizational and analytical skills.
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Principles and processes for providing client services. This includes client meeting quality standards for services, and evaluation of client satisfaction.
• Exceptional client/client service with the ability to resolve service issues.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to handle multiple priorities with a sense of urgency.
• Excellent interpersonal communication (verbal and written) and presentation skills. Accountability for personal attitudes and behavior.

Abilities

• Listen to and understand information and ideas presented through verbal and written words and sentences.
• Communicate information and ideas verbally and written so others will understand.
• Apply general rules to specific problems to produce answers that make sense.
• Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution. Generate various ideas about a given topic.

Qualifications

Level I

• 1 year experience in recovery field
• Customer service and communication skills
• Ability to diffuse and deescalate situations
• Registered with CCAPP, CAADE, CADTP

Salary Range: $17 to $21

Level II

• 2 years’ experience working in the substance abuse treatment field.
• Strong customer service and communication skills
• Ability to diffuse and deescalate situations
• Registration maintained with CCAPP, CAADE, or CADTP.
• Enrolled in college to attain AOD Certification

Salary Range: $20 to $24

Level III

• 2 years’ experience as a Behavioral Health Technician
• Excellent customer service and communication skills
• Ability to diffuse and deescalate situations
• Certified with CCAPP, CAADE, or CADTP.

Salary Range: $23 to $27

Education/Certification Level

Required: 

• High School Diploma or GED
• Driver’s License
• CPR and First Aid Certification

Preferred 

• Enrolled in college to attain AOD Certification.

Experience

Required:

• 1 year recovery experience  

Preferred: 

• 2 years' work experience working in the substance abuse treatment field 
• 2 years' work experience as a Behavioral Health Technician

Physical Demands

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or walk for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull moderate amounts of weight (up to 40 pounds); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: Close, distant, and peripheral vision ability, including depth perception and the ability to adjust focus.

Hearing: Hear normal audio range with or without correction.

Environment: Work is performed primarily in a standard clinical environment with extensive client contact and frequent interruptions. Due to the nature of the work, this position may be exposed to bodily fluids, odors, and cleaning products on an occasional basis.

Equal Employment Opportunity 

A.B.C. Recovery Center, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Mosaic Medical complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This job description does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.