Bellman - Crestline Hotels and Resorts
Blacksburg, VA 24060
About the Job
At Crestline we believe in offering our employees a work environment that allows for work-life balance. We offer a variety of benefits to our full-time team members. Benefits include some of the following:
- Medical, Vision, and Dental Insurance to fit the needs of our employees
- Company Match 401K
- Paid Leave
- Pet Insurance for our furry friends
- Team Member Travel Discounts - We all need to get away sometime
- Great Employee Events and more
Positioned on the corner of the beautiful Virginia Tech campus in Blacksburg, VA the Inn at Virginia Tech and Skelton Conference Center, the premier meeting destination in Southwest Virginia is seeking a Parking Attendant to join our team.
The Parking Attendant will be responsible for ensuring parking lot safety and issuing parking violations when appropriate. This position will also provide support and backup for other areas of the hotel, such as housekeeping or the front desk.
Overview:
Assist hotel guests with personal services. May take messages, arrange, or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Key Duties & Responsibilities:
· Transport guest luggage from the point of arrival at the hotel to their assigned room.
· Transport guest luggage from current room to reassigned room for room changes.
· Transport guest luggage from their room to the point of departure from the hotel.
· Assist in locating guest's lost luggage.
· Correctly tag, store and retrieve luggage from holding room.
· Identify and explain hotel facilities and features to guests while escorting them to their room.
· Identify fire exit closest to guest's room and explain safety features of assigned room.
· Demonstrate use of room key to guests.
· Place guest luggage inside room.
· Identify and explain guest room features to include use of: a) air conditioning/heat units and thermostat controls b) telephone c) television d) clock radio e) guest services directory f) mini-bar g) in room safe h) lights i) bathroom amenities j) valet/laundry services k) door lock l) ice and vending areas Offer packing/unpacking service, explain pressing and laundry service.
· Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations.
· Relay accurate directions to guests on inquiries of transportation within the local area.
· Maintain accurate log record of guest calls for Bell Person assistance.
Education and Experience:
- Less than high school education
- Six months to one-year related experience
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
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