Benefits Administrator - Abound Health

The Benefits Administrator will be responsible for overseeing the administration of the employee benefits programs (group health, dental, vision, short-term and long-term disability, life insurance and several ancillary products etc). This role involves managing benefits enrollment, ensuring compliance with regulations, coordinating with vendors, and providing exceptional support to employees. The Benefits Administrator will work closely with the HR team to evaluate benefit offerings and ensure alignment with organizational goals.

Duties and Responsibilities:

• Responsible for day-to-day administration of employee benefits programs. Process benefits enrollments, changes, and terminations efficiently and accurately.
• Ensure that benefits programs comply with federal, state, and local regulations. To include audits, regulatory responses and required reporting.
• Manage relationships with benefits vendors and insurance carriers. Negotiate contracts, resolve issues, and ensure high-quality service delivery from all benefits providers.
• Leads open enrollment process by partnering with benefits broker to prepare communication materials, information sessions, and employee’s benefits selections. Ensure a smooth and effective enrollment period.
• Serve as a key point of contact for benefits inquiries and issues. Address and resolve any benefits-related concerns and escalate to the CPO as appropriate.
• Maintain accurate and up-to-date records of employee benefits information. Prepare and analyze reports on benefits usage, costs, and trends. Assist with benefits audits and ensure data accuracy.
• Responsible for designing and applying employee eligibility for status changes, and appropriate actions are completed timely.
• Manage COBRA compliance and administration.
• Manage benefit invoicing and expenses.
• Regularly review and assess the effectiveness of benefits programs. Make recommendations for enhancements or new benefits offerings that align with the needs of our workforce and the mission of our organization.
• Additional projects and tasks as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Advanced degree or certification (e.g., CEBS, PHR, SPHR) is a plus.
• 3-5 years of experience in benefits administration or a related HR role.
• Comprehensive understanding of employee benefits programs, including health insurance, retirement plans, and disability insurance.
• Strong knowledge of benefits compliance and regulations, including ERISA, COBRA, FMLA, and ACA.
• Excellent communication skills, with the ability to convey complex information clearly and effectively.
• Strong organizational and problem-solving skills, with attention to detail and the ability to manage multiple priorities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Proficiency in Microsoft Office Suite.