Benefits Administrator | Mechanicsville, VA - Bowlero

Location: Mechanicsville, VA In Office Hybrid 1-2 Day(s) Per Week. 

WHO WE ARE

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

WHAT WE LOOK FOR

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

WHAT TO EXPECT

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. 

Check Us Out!

Summary: TheBenefits Administrator is responsible for managing and administering the company's employee benefits programs, ensuring accuracy, compliance, and excellent customer service. This role involves reviewing and managing benefits eligibility, maintaining benefit files and databases, and processing status changes and other employee-related updates. The Benefits Administrator will also oversee vendor management, ensuring proper documentation and reconciliation of vendor bills, and ensure compliance with federal guidelines for FMLA, disability plans, and other benefit programs. Additionally, this position supports employee inquiries, provides clear communication on benefits policies, and assists in the presentation of benefit plans. Strong analytical skills, attention to detail, and the ability to handle sensitive information confidentially are essential for success in this role.  

Essential Duties and Responsibilities  

Primary duties and responsibilities include, but are not limited to: 

Benefits Administration: 

• Review and manage benefits eligibility and reconcile reports between HRIS, Payroll, and vendors. 

• Maintain and update employee benefit files, databases, and other records, ensuring the accuracy of benefit enrollments and corresponding payroll deductions. 

• Research and respond to employee inquiries regarding benefits issues, providing excellent customer service and clear communication on benefits policies and procedures. 

• Process status changes, terminations, employment status changes, and new hires. 

• Administer short-term and long-term disability plans, coordinating with third-party medical providers, processing benefit checks, tracking benefit payments, and managing milestone events that impact healthcare benefits. 

Vendor Management: 

• Maintain benefit vendor contacts and provide vendors with appropriate documentation for benefit plans. 

• Process and reconcile vendor bills. 

Legal Compliance: 

• Administer Labor Union Contracts and ensure compliance with associated benefits. 

• Process court-ordered claims. 

• Administer FMLA and various other types of leaves according to federal guidelines, educating employees and managers on these guidelines. 

• Administer the 401(k) plan according to plan guidelines, assisting employees with online procedures for loan requests, account rollovers, loan payments, and hardship withdrawals, and acting as a liaison between employees and the Third-Party Administrator. 

• Administer the Employee Stock Purchase Plan (ESPP) according to plan guidelines. 

Employee Support: 

• Assist in preparing materials and presenting benefit plans to employees. 

• Issue annual individual summaries of benefits to employees. 

• Administer the employee relocation program and provide employees with information regarding general guidelines. 

General Responsibilities: 

• Ability to work extended workdays to support business needs. 

• Perform other duties as assigned. 

Qualifications  

• Strong analytical skills and attention to detail. 

• Excellent organizational and time management skills, with the ability to prioritize tasks effectively. 

• Effective communication and interpersonal skills, with the ability to explain complex benefits information to employees clearly and effectively. 

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems. 

• Ability to handle sensitive information confidentially and with integrity. 

• Problem-solving skills and the ability to handle multiple tasks in a fast-paced environment. 

• Customer service-oriented, with a focus on delivering high-quality support to employees. 

Education and Experience 

Required 

• Bachelor’s degree in Human Resources, Business Administration, or a related field 

• 2+ years’ experience in benefits administration or a similar HR role or equivalent combination of education and experience is also acceptable. 

Preferred 

• 3+ years’ experience in benefits administration or a similar HR role or equivalent combination of education and experience is also acceptable. 

• 1+ years’ experience working with HRIS and payroll systems, with a strong understanding of benefits-related software and databases. 

Work Environment/Physical Demands:General office environment where you will walk, bend, and stand for periods of time. 

With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA).  As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits