Beverage Server- WinStar World Casino at Traditions Hospitality Group

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Costumed Beverage Server

As a Costumed Beverage Server, you will play a crucial role in elevating the guest experience by providing exceptional service in an entertaining environment. Your responsibility will be to serve beverages with style, captivating guests with your enthusiasm and charm. This position demands a dedication to customer service, creativity, and the ability to embrace the themed experience.

Essential Functions and Responsibilities:

• Create a fun-filled, entertaining environment.
• Greet guests with fast, friendly service, incorporating a stage persona.
• Ensure guest satisfaction, drink quality, and cleanliness.
• Have knowledge of drinks, ingredients, and prices.
• Take orders, serve drinks, explain preparation methods, and inform guests of specials.
• Check guest identification and manage excessive drinking responsibly.
• Write orders and handle payments.
• Maintain personal health and sanitation standards.
• Review procedures to improve service, performance, and safety.

Other Duties and Responsibilities:

• Provide information to supervisors, co-workers, and guests.
• Perform administrative tasks and maintain files.
• Ensure clean uniforms and support teamwork.
• Demonstrate superior attendance, punctuality, and adherence to policies.

Required Qualifications:

• Must be 18+ years of age.
• Must be able to obtain a Gaming badge (if applicable).
• Must be able to obtain an ABLE liquor license.
• Flexible schedule, including evenings, weekends, and holidays.
• Incorporate a stage personality while serving guests.
• Possess knowledge of guest services and communication skills.
• Ability to read, write, understand orders, handle cash, and use computers.
• Employee appearance is a bona fide occupational qualification necessary to ensure that employees maintain the entertainment theme of the casino. Uniforms will consist of a costume, and employees must conform to an appearance conducive to that costume, enforced equally for males and females.
• Excellent organization and problem-solving skills.
• Stand and walk during shifts, perform physical tasks, and work in a restaurant/bar/casino environment.
• Moderate to high noise levels, exposure to smoke, and limited physical risk.
• Availability to work nights, weekends, and holidays when needed.

Whats in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits:

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION: Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

#PASSIONISWHATFUELSUS

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