Bi-lingual (Spanish or Arabic) Licensed Mental Health Professionals - Counslr Inc

Counslr, Inc is seeking bi-lingual, contract Counselors that are fluent in Modern Standard Arabic (MSA) or Spanish as well as English.  

The role of the Counselor is to provide the most professional, ethical and compassionate help to clients on the Counslr platform. Counselors provide text-based "support" and not directive counseling utilizing our HIPAA, FERPA, COPPA compliant platform. Counselors offer empathic “listening,” assisting in clarifying and reframing complex situations when appropriate and providing suggestions for coping based on training and experience in the mental health field. 

Counselors engage in collaborative discussions about a range of coping skills and common practices and offer helpful resources. Counselors offer suggestions, not directions. Counselors guide their clients, helping them to seek solutions to a wide range of problems rather than instruct them to take a specific approach or path.  These roles require the ability to concentrate and multi-task. 

The work is completely remote. Counselors have the ability to work from any US location such as their home, office, or another private and secure area with a strong internet connection.

Counselors set their own work hours! Shifts are 3 hours in duration. Counselors can work as few as 3 hours per week or as many as 24 hours per week.

Counselors have the convenience of utilizing their own home computer/laptop to actively engage in live text support with Clients through our secure web portal. Clients will access services through the Counslr mobile app. These 30-45 sessions (scheduled or on-demand) function very much like face-to-face sessions, but they will take place entirely within a text-based chat.

Our compensation scale is market competitive!

·        Hourly rates ($16/hour 6am-12am) and ($22.50/hour 12midnight to 6am) for idle sessions.

·        Hourly rates ($30/hour 6am to 12midnight) and ($45/hour 12midnight to 6am) for active support sessions.

·        $150 flat rate for completing orientation.

Prior to becoming active, all Counselors participate in an online orientation program in order to develop a thorough understanding of our mission, approach, standards, and services, as well as learn how to use the Counslr platform.

In this role, Counselors are expected to do all of the following:

• Deliver Support-Use Master's education, experience, and knowledge to provide unsupervised, quality mental health support.
• Be dependable. Our clients need us so being committed to the work schedule you set for yourself is critical.
• Record brief session notes in a standardized format within the system.
• Be comfortable and familiar with appropriate steps for dealing with an emergency situation.
• Refer students and other clients to college or community counseling centers or to other appropriate resources.
• Communicate with supervisors regarding questions, concerns, and suggestions.
• Maintain confidentiality.
• Communicate effectively via written, text-based messaging using proper grammar, syntax and punctuation.
• Provide thoughtful, compassionate support for those who begin a text chat.
• Offer suggestions, not directions. Engage in discussions about a range of coping skills and common, accepted practices.
• Offer helpful resources.
• Help clients seek solutions to a wide range of problems.
• Refer clients to more traditional counseling resources such as school-specific and/or local resources, if needed and when it is possible.
• Complete brief, accurate session notes after each session.

Requirements

• Counslr only hires US based, licensed counselors (LCSW, LICSW, LMHC, LPC, LPCC, LMFT, LCAT or equivalent-PhD or PsyD) that are qualified to work without clinical supervision
• At least a Master’s Degree in counseling, social work, psychology, creative arts therapy, or a closely related field required
• Malpractice/Liability Insurance (or able to obtain)
• Laptop or Desktop with reliable and protected internet connection
• At least 2-3 years experience
• Experience and/or training in Motivational Interviewing, Cognitive Behavioral Therapy, Solutions Focused Therapy and handling Emergency Crisis Situations
• Experience and/or familiarity with Telehealth Services
• Proficiency in written language - English as well as Arabic or Spanish