Bicycle Mechanic - BCycle Santa Cruz at Bicycle Transit Systems Inc

Title: Bike Mechanic

Reports to: Operations Manager

Location: Santa Cruz, CA

Job Type: Full-Time, Non-exempt, 40 hours per week, 5 days per week, Tuesday - Saturday 7am to 3:30pm and/or 9:30am to 6:00pm

Founded in 2014, Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a talented Bike Mechanic to join our Santa Cruz team!

Santa Cruz BCycle is looking for an energetic, self-motivated Bike Mechanic to join the team to help maintain and grow our fleet of e-bikes. We are looking for someone with strong bike mechanic skills who loves problem solving and wrenching on bikes. We are building an awesome team and are looking for people with a positive and friendly attitude to join us!

A few of the benefits we offer:

• Competitive compensation package
• Affordable medical, dental, and vision insurance options
• 401k with up to 4% employer match
• 3 weeks PTO + 1 week sick time off per year
• Paid parental leave

Essential Duties and Responsibilities:

• Inspect and evaluate electric bicycles for safety, function and cleanliness
• Prioritize and lead e-bike repairs in shop to ensure that BCycle Electric bikes are returned to operation in good condition as soon as possible
• Oversee in-field inspection maintenance (two-week inspection tickets) during operation season
• Lead off-season bike overhauls and mid-season overhauls and assist with training other staff
• Lead new bike assembly and assist in training other staff
• Help collect repair data to achieve continuous improvement in fleet reliability
• Maintain clean and organized tools and shop workspace
• Keep inventory of tools and replacement parts needed for in-season maintenance and off-season bike overhauls
• Seek continuous improvements and make suggestions (great ideas come from anywhere)
• Work under guidance of Tech Operation Manager
• Perform as BCycle Tech as needed to support field operations including but not limited to balancing system, performing battery swaps, kiosk battery swaps, event support, and other necessary BCycle Tech tasks (as listed below)

Education and/or Work Experience Requirements:

• Requires a High School diploma or GED
• Clean driving record is a must
• Impressive attention to detail
• Positive attitude and self-motivation are a requirement
• Small team skills and a willingness to have fun while completing the goals are a must!
• Bike Share experience is a plus
• Evening and weekend availability and flexible scheduling
• Schedule will vary depending on the season

Physical Requirements and Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Hours of work are dependent upon the shift, 40 hours per week, with evening and weekend hours required.
• Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary.
• Will require bending, stooping, and lifting materials that weigh up to 65 pounds.
• Safely operate gas vehicles in heavy traffic in an urban environment.
• Will occasionally require working on short ladders.
• This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions.
• This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer M/F/V/D