Bilingual Administrative Assistant (Spanish-English at Seasons Park) - Aeon

Organization Background

Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to thousands of people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you'll discover hard work that's worth it. Learn more about Aeon at www.aeon.org.

Position Summary

We are seeking a Bilingual Administrative Assistant to join our team at our property in Richfield, MN, Seasons Park. The Bilingual Administrative Assistant will offer administrative, customer service, and general office support to this 422-unit apartment community. The Bilingual Administrative Assistant will report to the Senior Site Manager.

Key responsibilities include, but are not limited to:

• Communications: Facilitate communication between residents, community members and staff persons with a specific focus on communication between persons whose preferred language is Spanish. Share relevant cultural information with all parties involved and assist all speakers in reaching mutual understandings.
• Resident/Property Relations: Respond to resident, vendor and management needs, issues, or problems. Duties may include entering maintenance requests, granting access as needed, and responding to emergencies.
• Office/Administrative Support: Support the site office by being present during set office hours, answering telephone, filing, sorting mail, maintaining office equipment, ordering office supplies, referring residents, providing accurate rental information, and giving access to vendors/contractors.
• Compliance: Support the management office in achieving overall compliance of the property, including, but not limited to collecting, processing and properly filing of the required information.
• Property Finances: Support the management office with rent collection including issuing receipts to residents, preparing deposits, and creating delinquent letters. Assist in processing invoices and other tasks as needed.
• Marketing & Leasing: Support the leasing team by setting up showings, completing showings, supporting marketing and curb appeal needs as needed.
• Physical Asset: Support the Seasons Park team to ensure the property remains a safe and enjoyable space for residents, guests and staff.

Skills & Qualifications

• Spanish language skills and cultural competence in Spanish-speaking communities is required.
• Demonstrated success in detail-oriented administrative support functions as well as face-to-face customer/client interactions is required.
• Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Must be a resourceful, problem solving, relationship-building, seeker of excellence.
• Demonstrated ability to multi-task, prioritize, be adaptable and comfortable in a high energy environment.
• Strong computer literacy skills preferred.
• Must have a valid driver's license, vehicle insurance and access to a reliable vehicle.
• Physical Requirements:
  • Ability to lift up to 10lbs.
  • Ability to reach above and below the shoulders.
  • Ability to sit and stand for extended periods of time.
  • Ability to complete daily tours between properties including but not limited to inspecting grounds, hallways, stairwells, and apartment homes.
  • Ability to file, open and close file drawers, and enter data into a computer for extended periods of time.
  • Ability to withstand external weather conditions.

Compensation, Hours & Location

This position pays $20-$24 per hour depending on experience and offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off and an employee assistance program. This position offers Monday-Friday, daytime hours. Typical work schedules are 8:30am-5pm, but there is some flexibility in these hours to accommodate the needs of the property and the staff person. This is an in-person position and will work mostly out of Seasons Park. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.

If you are interested in applying for this position, please visit: https://aeonmn.applicantpro.com/jobs/3487114

Position is open until filled.

Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.

Aeon is an Equal Opportunity / Affirmative Action

Employer Employees and residents are encouraged to apply.