Bilingual Collision/Body Shop Estimator - Lone Star Cadillac

Bilingual Collision/Body Shop Estimator

Lone Star Cadillac is actively seeking to acquire a competent, dedicated, and bilingual Body Shop Estimator for our rapidly growing Collision Center. The Estimator will provide a more dynamic and collaborative atmosphere, fostering a sense of belonging for all customers and employees. This individual must possess a strong commitment to constructing estimates and coordinating repair procedures for the customers and must be meticulously oriented and work efficiently to meet the requirements of deadlines.

Employee Compensation Package:

• Paid time off and holiday pay
• Company paid life insurance
• Medical, dental, vision, disability, critical illness, accident, and hospital insurance plans available
• Flexible spending account and employee assistance program accessible
• Retirement Savings Plans (401K / ROTH) plus company matching
• Incentive- Driven Retention Program
• Employee Discounts

Job functions include but not limited to:

• Contacts and conducts inquiries with customers, investigates damaged vehicles to assess the extent of structural, body, mechanical, and interior damage. The Collision Estimator provides the customers with dependable and reliable information, guiding them through the repair process and granting them with exceptional service.
• Completes evaluation to examine the damage and work/repair orders to determine the necessary components and materials. The Collision Estimator estimates labor and painting expenses to determine the total cost of repairs.
• Examines the damage of vehicles and documents necessary for repairs and parts replacement from the damage assessment. The Collision Estimator assesses the quality of restoration work with the Technicians. If necessary, return vehicles for additional work if they are not complying with the quality standards.
• Communicates with insurance companies regarding the estimated cost of repairs and ensure payment.

Employee Prerequisites:

• Onboarding process completed within days of applying!
• Advanced knowledge of vehicle mechanical procedures.
• Flexible hours and travel arrangements for transporting to various destinations.
• Prior CCC1, CDK, service and estimator experience required. Pay is based on experience.
• Excellent Customer Service skills.
• Bilingualism (Spanish) is an essential element; both languages are expected to possess strong fluency.

Job Type:

Full-time

We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.

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