Bilingual Customer Service Rep - Primary Location

Are you bilingual and have a passion for helping people? Apply today! We are looking for an individual who is bilingual and wants to play a pivotal role in helping people understand their insurance coverage. At the Jeff Walden Agency, we are committed to assisting out customers to ensure the best experience possible when it comes to insurance coverage.

This position allows you to get your foot in the door in the insurance field with training and a has career growth progression!

Salary Range: $30000.00 - $50000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Hands on Training

Appreciation Lunches

Daily, Monthly & Quarterly Bonus Opportunities

Team Building Events

Licensing Assistance

Paid Holidays

Excellent Work/Home Life Balance

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Responsibilities

• Respond and follow up on requests for insurance quotes via email, text, over the phone and in person.
• Listen to customer needs and provide coverage recommendations.
• Assist existing customers with policy changes.
• Maintain knowledge of new products and services.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.
• Reach out to new prospects.

Education

• High school diploma or equivalent.

Experience

• Previous experience in sales, particularly in insurance, is a plus.

Skills

• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.

Personal Attributes

• Self-motivated and goal-oriented with a passion for helping clients.
• Ability to work both independently and as part of a team.

Licensing

• Must possess a valid insurance license (or be willing to obtain one within a specified timeframe).