Bilingual Customer Service Representative at TEKsystems

Description:

• Will sit at the slab will-call desk helping walk in customers, answer incoming phone calls, and respond to questions via email/fax for tile customers.
• Will also handle data entry for tile orders - using internal system and Excel
• Work closely with showroom, warehouse, and order desk personnel
• Serve a a direct contact for their customers by providing sales support person to person, over the phone and by other means
• Provide customers with the best possible buying experience, product delivery, and after-sales service

Qualifications:

• 3+ years of face to face customer service experience, can be retail or admin
• HS diploma or GED
• 1+ year of data entry experience (required)
• Computer skills: basic excel, entering into existing spreadsheets
• Needs to be Bilingual in Spanish and English

Schedule: Monday-Friday 8 AM to 5 PM right and occasionally 9 AM to 3 PM on Saturday (will only work 5 days, 40 hours/week)

Pay: $22 - $23 (weekly pay)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

§  Medical, dental & vision 

§  Critical Illness, Accident, and Hospital 

§  401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available 

§  Life

Insurance (Voluntary Life & AD&D for the employee and dependents) 

§  Short and long-term disability 

§  Health

Spending Account (HSA) 

§  Transportation benefits 

§  Employee

Assistance Program 

§  Time

Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.