Bilingual Customer Service Representative - Florida One Insurance

Join Florida One Insurance as a Bilingual Customer Service Representative, where every day brings new opportunities to connect and make a difference! Immerse yourself in a vibrant, onsite work environment, surrounded by a fun and energetic team dedicated to exceptional customer experiences. You'll thrive in a culture that values flexibility and encourages problem-solving, all while developing meaningful relationships with our diverse clientele.

Plus, you'll be rewarded for your contributions with a competitive annual salary ranging from $46,133 to $65,405. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Don't miss your chance to be part of a dynamic company that embraces integrity and empathy, making every day exciting and full of potential! Apply now and elevate your career with Florida One Insurance!

Florida One Insurance: What drives us

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

What's your day like?

As a Customer Service Representative and Insurance Sales Agent at Florida One Insurance, your dynamic day begins with an organized review of your agenda, including scheduled client calls and follow-ups. You kick off the morning by checking emails and voicemails, promptly addressing urgent client needs and the latest company updates. Engaging with both potential and existing clients through inbound and outbound calls, you present various insurance products, assess individualized needs, and offer tailored solutions to ensure their coverage is comprehensive. You'll handle inquiries about policy details, process new applications, and assist with changes or renewals while keeping meticulous client records in our system.

Tracking sales metrics and following up on leads allows you to maximize opportunities. Participating in team meetings helps you stay informed on new products and market trends. At day's end, you'll ensure thorough documentation of client interactions, setting yourself up to meet sales targets while delivering exceptional customer care.

Does this sound like you?

To thrive as a Customer Service Representative and Insurance Sales Agent at Florida One Insurance, a blend of interpersonal and organizational skills is crucial. Excellent communication skills are essential for engaging with clients clearly and persuasively, whether on inbound or outbound calls. Active listening abilities enable you to accurately assess client needs and provide tailored insurance solutions. Additionally, honed problem-solving skills will help you address inquiries and concerns effectively, ensuring a smooth customer experience.

Being adaptable and flexible in a fast-paced environment is vital, as you'll need to manage multiple tasks, including tracking sales metrics and updating client records. A proactive mindset will empower you to follow up on leads and maximize opportunities, while a genuine sense of empathy will foster lasting client relationships. Finally, a strong commitment to customer-centricity will guide your interactions, making you an invaluable asset to the team.

Ready to join our team?

If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!