Bilingual Customer Service Representative - Florida One Insurance
Pembroke Park, FL
About the Job
Join our dynamic team at Florida One Insurance as a Full-Time Bilingual Customer Service Representative! Imagine a workplace where your passion for helping others shines every day amidst a fun and relaxed atmosphere. You will be at the heart of our customer-centric mission, making a real difference in people's lives while collaborating with a supportive and energetic crew.
This onsite position offers competitive pay between $46,133 and $65,405 annually, rewarding your commitment to excellence and empathy. It's an opportunity to showcase your problem-solving skills and abundant thinking in a vibrant company culture that truly values integrity and safety. You will be offered great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Elevate your career while ensuring our clients feel valued and understood-let's grow together at Florida One Insurance!
Florida One Insurance: Who We Are
Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.
Are you excited about this Bilingual Customer Service Representative job?
As a Bilingual Customer Service Representative/Sales Insurance Agent at Florida One Insurance, your day begins with an exciting agenda packed with scheduled client calls and follow-up tasks. You'll dive into your emails and voicemails to tackle urgent client needs, ensuring a seamless experience. Your primary focus is to build relationships with both potential and existing clients through dynamic inbound and outbound communications, where you'll engage them by presenting and explaining our diverse insurance products. You will assess clients' needs and offer tailored solutions, effectively handling inquiries about policy details while processing new applications and assisting with policy changes or renewals. Throughout the day, you'll keep client records updated, track sales metrics, and actively follow up on leads to leverage opportunities.
You'll also partake in team meetings to stay informed on new products and strategies, all while balancing persuasive sales techniques with genuine care, ensuring client satisfaction and striving to meet your sales targets!
Are you a good fit for this Bilingual Customer Service Representative job?
To thrive as a Bilingual Customer Service Representative/Sales Insurance Agent at Florida One Insurance, you'll need a unique blend of skills that align with our core values. Excellent communication abilities in both English and Spanish are paramount to connect effectively with our diverse clientele. Empathy and active listening are crucial to understanding clients' insurance needs and building lasting relationships. Strong problem-solving skills will enable you to tackle inquiries and offer creative, tailored solutions. A customer-centric mindset is essential, as you'll be dedicated to ensuring client satisfaction at every touchpoint.
Additionally, organizational skills will help you manage your daily agenda and follow up on leads efficiently. Adaptability and a positive attitude will allow you to thrive in our energetic, flexible environment as you stay informed about industry trends and new products. With these skills, you'll be well-equipped to succeed and make a meaningful impact on our clients' lives!
Get started with our team!
If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!