Bilingual Customer Service Representative - Florida One Insurance
Pompano Beach, FL
About the Job
Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative and dive into an exhilarating environment where every day is different! You'll become a vital part of a dynamic team that thrives on fun, flexibility, and a passion for helping others. Engage with clients in both English and Spanish, making a real difference in their lives while honing your problem-solving skills. Experience the joy of delivering exceptional customer service in a relaxed, energetic workplace that truly values your contributions.
With an impressive annual pay range of $46,133 - $65,405, this onsite position not only rewards your hard work but also offers you a chance to grow within an empathetic and customer-centric culture. You will have benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Your adventure awaits-apply now and be part of a vibrant team that's reshaping the insurance industry!
Florida One Insurance: What drives us
Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.
Make a difference as a Bilingual Customer Service Representative
As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your day begins with an exciting review of your agenda, packed with scheduled client calls and essential follow-up tasks. You'll kick off by checking emails and voicemails to tackle any urgent matters that arise, allowing you to stay ahead of client needs and company updates. Your primary mission is to engage with both potential and existing clients through inbound and outbound calls, where you'll present and explain a variety of insurance products tailored to meet their unique coverage requirements. Handling inquiries about policy details, processing new applications, and assisting with renewals become second nature as you build lasting relationships.
Throughout the day, you'll update client records, track sales metrics, and pursue leads to maximize opportunities. Participating in team meetings keeps you abreast of the latest products and strategies, ensuring you can balance persuasive sales techniques with exceptional customer care to achieve success.
Are you the Bilingual Customer Service Representative we're looking for?
To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, you'll need a dynamic blend of interpersonal and organizational skills. Exceptional communication abilities are paramount, allowing you to effectively engage with clients and explain complex insurance products in an understandable way. Strong problem-solving skills will enable you to assess clients' needs and craft tailored solutions that provide peace of mind. Being empathetic is key; understanding clients' concerns fosters trust and builds lasting relationships. Additionally, you'll need excellent time management skills to juggle client interactions and administrative tasks efficiently.
A keen attention to detail ensures that client records are accurate and up-to-date. Finally, a proactive attitude and the ability to adapt in a fast-paced environment will set you apart, allowing you to seize opportunities and meet sales targets while maintaining a customer-centric approach.
Make your move
If you think this job is a fit for what you are looking for, great! We're excited to meet you!