Bilingual Customer Service Representative - TempExperts

Bilingual Customer Service Representative
Tampa, FL
Immediate Hire Opportunity 

TempExperts is seeking an English/Spanish Bilingual Customer Service Representative to join a government organization in Tampa, FL. This is an immediate hire opportunity. 

Responsibilities will include:

• Process inbound calls from potential applicants in need of social services.
• Answer questions about programs, application processes, document requirements, etc.
• Work in multiple tabs and multiple screens on a computer.
• Exemplary attendance and punctuality.
• Maintain utmost professionalism and confidentiality.

Required Skills and Attributes:

• Must be bilingual in English and Spanish.
• 1-3 years previous experience in an administrative/customer service industry. 
• Work in a fast-paced environment, processing a high-volume of inbound calls.
• Proper phone etiquette, including a positive demeanor.
• Ability to multitask between incoming calls and logging notes/orders.
• Speak and type clearly and accurately, using proper grammar.
• Demonstrate compassion and patience, making callers the primary focus.

TempExperts is an Equal Opportunity Employer.