Bilingual Customer Service Representative - Florida One Insurance

Join our vibrant team at Florida One Insurance as a Full-Time Bilingual Customer Service Representative! This onsite role not only offers a competitive salary ranging from $46,133 to $65,405 per year, but also places you at the heart of a fun, energetic company culture where your contributions matter. If you thrive in a customer-centric environment and love solving problems while making meaningful connections, this is your perfect opportunity! You'll engage with diverse clients daily, using your bilingual skills to create positive experiences that elevate our brand. You will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Step into a role that encourages growth and empowers you to be an abundant thinker while fostering a relaxed atmosphere.

Ignite your passion for customer service with us at Florida One Insurance!

Hello, we're Florida One Insurance

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

What would you do as a Bilingual Customer Service Representative

As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your dynamic day begins with a review of client calls and essential follow-ups. You'll be immersed in a fast-paced environment, checking emails and voicemails to address urgent client needs. Engaging with both potential and existing clients via inbound and outbound calls, you'll present and explain our diverse insurance products while tailoring solutions to their unique coverage requirements.

You'll handle inquiries, process new applications, and assist with policy changes or renewals, all while meticulously updating client records and tracking sales metrics. Participating in team meetings will keep you informed about new products and market trends, ensuring you excel in persuasive yet empathetic customer care. As your shift winds down, you'll document all interactions and prepare for the exciting challenges of the next day, with the goal of meeting sales targets while delivering exceptional service to our valued clients.

Are you the Bilingual Customer Service Representative we're looking for?

To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, you'll need a potent blend of interpersonal and analytical skills. Exceptional communication abilities are crucial for clearly explaining complex insurance products to clients and actively listening to understand their unique needs. Empathy and customer-centricity will help you build strong relationships, ensuring clients feel valued and understood. Problem-solving skills are essential for addressing inquiries and crafting tailored solutions in real-time.

A keen attention to detail is crucial for accurately updating client records and processing applications, while a proactive attitude will enable you to follow up on leads and seize new sales opportunities effectively. Flexibility and the ability to adapt to changing circumstances in our relaxed yet energetic environment will further enhance your success, all while maintaining your integrity and commitment to safety in every client interaction.

Make your move

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!