Bilingual Financial Management Coach - Mid-Sioux Opportunity, Inc.

The Child Care Collaborative of Iowa is seeking a full-time, telecommute Financial Management Coach. The ideal consultant is a uniquely qualified individual who will provide technical support and long-term financial sustainability to center and home-based child care businesses in Northeast Iowa.

QUALIFICATIONS:

• Bachelor or Master’s degree in Early Childhood Education, program administration, or related field.

• At least five (5) years’ experience to include:

• Working in an early childhood education setting with responsibilities for administration and fiscal management.

• Working with child care management systems and other business automation solutions.

• Verbal and written communication skills preferred in English and Spanish.

DUTIES AND RESPONSIBILITIES:

• Delivers technical assistance to program leaders (center and home-based) to support long-term financial sustainability of the program.

• Collects baseline data regarding business systems and metrics.

• Supports provider onboarding with selected child care management software (CCMS).

• Reviews provider data in CCMS to ensure ongoing use of system, analyze provider financial metrics such as enrollment and bad debt, and offer coaching around areas needing improvement.

• Ensures that providers use the CCMS to invoice families, collect tuition payments from families and to invoice subsidy.

• Reviews provider data in CCMS to ensure program compliance in terms of child/family and staff recordkeeping.

• Reviews program HR policies and procedures and makes recommendations designed to support retention and reduce turnover-including improved compensation strategies.

• Supports providers in developing and implementing effective marketing plans to ensure high levels of enrollment.

• Reviews program parent handbook/fee policies/parent enrollment contract to ensure that programs clearly articulate and implement policies that lead to full fee collection.

• Collects ongoing data to measure impact on provider use of CCMS, provider key financial metrics, and provider HR metrics (turnover, retention, # of open positions and compensation).

• Assists providers in establishing financial systems to ensure good budgeting practices, the availability of timely, accurate financial reports that compare actual revenue and expenses to budgeted, and allow the collection and analysis of cost of care by age group data.

• Provides program services in a manner that reflects best practice in adult learning.

• Recognizes the need to maintain a dual focus on relationships with participants and program activities by fostering an assets or strengths-based approach.

• Provides an individualized consultant approach to fit the program leader’s learning style and identified needs.

• Demonstrates sensitivity to linguistic, cultural, social, economic, individual and role differences among persons and children served.

• Assists in the creation and implementation of improvement goals which are used to guide the work with participants.

• Utilizes training techniques that are interactive and offer participants an opportunity to reflect.

• Collaborates with other technical assistance service providers in all aspects of design, delivery and evaluation of training and services, when applicable.

• Support child care program directors’ professional growth through discussion, reflection, and feedback towards development of their business management knowledge, skills and capacity.

• Maintains up-to-date documentation on session activities.

• Uses independent judgment and discretion in setting daily priorities to complete tasks and meet job expectations. Utilizes supervisor for guidance when needed.

• Identifies and disseminates relevant resources and service information to co-workers and program participants.

• Communicates in a positive, respectful, and courteous manner in all verbal and written communication.

• Interacts with co-workers and the community to build productive, collaborative relationships to support the achievement of service goals.

• Understands and maintains private and sensitive information within the confines of the agency confidentiality policy and need-to know parameters.

• Adheres to the NAEYC Professional Code of Ethics.

• Participates in regional and statewide meetings as required.

OTHER CONDITIONS OF EMPLOYMENT

• Excellent computer, organizational and office skills.

• Excellent written and oral communication, and problem solving skills.

• Ability to work independently, set priorities and follow directions.

• Maintain professional behavior, attitude, and confidentiality. Ability to display cultural sensitivity.

• Respond positively to change.

• Ability to participate in events, training sessions and meetings (flexible hours, including some evenings, overnights, and weekends) throughout the region and state.

• Must have valid driver’s license, insurance and reliable transportation, and maintain a good driving record.

• Submit to a Motor Vehicle Records check before hire and annually thereafter.

• Submit to a FBI National Criminal History Check upon employment and every four years thereafter.

• Submit to a Department of Human Services Criminal History and a Request for Child Abuse Information Records check before hire and every two years thereafter.

• Be able to lift up to 40 pounds, crawl on the floor and occasionally stand 4 hours at a time.

• Must be able to complete job duties with reasonable accommodation