Bilingual Front Desk Receptionist/Office Support - iCare Medical Group
Monterey Park, CA 91754
About the Job
Job Summary:
We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor.
The ideal candidate should be fluent in Mandarin and/or Cantonese, possess excellent communication skills, and be adept at multitasking in a fast-paced environment.
If you are a team player with a strong work ethic, we invite you to apply for this exciting opportunity.
Key Responsibilities:
We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor.
The ideal candidate should be fluent in Mandarin and/or Cantonese, possess excellent communication skills, and be adept at multitasking in a fast-paced environment.
If you are a team player with a strong work ethic, we invite you to apply for this exciting opportunity.
Key Responsibilities:
- Greet patients warmly and facilitate the check-in and check-out processes efficiently.
- Obtain and verify patient insurance benefit coverage to ensure accurate billing information.
- Answer phone calls in a professional and courteous manner, forwarding communications promptly to the relevant staff.
- Request, track, and obtain pre-authorization from insurance carriers within the designated timeframe for medical and service purposes.
- Process referrals and submit medical records to insurance carriers, expediting prior authorization processes.
Requirements:
- Associate degree preferred.
- Fluent in Mandarin and/or Cantonese is a requirement.
- Effective communicator with strong self-discipline, adaptability skills, and a team player attitude.
- Proficiency in MS Office applications.
Application Instructions:
If you are passionate about providing exceptional patient care and thrive in a dynamic healthcare environment, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience to office@icaremdgroup.com. iCare Medical Group is an equal opportunity employer, and we welcome candidates from all backgrounds to apply. Join our team and contribute to the well-being of our diverse patient population. We look forward to reviewing your application!
Source : iCare Medical Group
