Bilingual Insurance Sales/CSR Processor - Medallion Insurance Company

The Medallion Insurance an Allstate Insurance company is seeking a qualified bilingual professional to join our award-winning team for the role of Customer Service Processor to join a top-performing agency in Arizona! You will be responsible for generating results by helping customers with their property and casualty insurance needs inside our book of business in both English and Spanish. Through helping customers, you will also be responsible for assessing cross-selling opportunities and provide better protection for Hispanic households across Arizona.

We are looking for self-driven bilingual individuals who are A players. Our work environment is fast-paced, upbeat, and results-driven. Experience in the industry is not necessary. As a Bilingual Insurance Sales Representative, you will play a crucial role in expanding our Hispanic customer base and delivering exceptional service to clients. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!

We work directly with mortgage lenders throughout the valley to assist in making the home buying process easy. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Salary Range: $45000.00 - $65000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Opportunity for to work hybrid

Health Insurance

Paid Holidays following the Allstate Calendar

Fast-paced, Family-Oriented, and fun environment

Licensing Reimbursement

Responsibilities

• Provide prompt, accurate, and friendly customer service to our marketing partners.
• Establish customer relationships and follow up with customers, as needed.
• Work alongside our Business Development Manager to streamline the lender experience in a fast and efficient manner.
• Manage daily email inquiries for new quote requests, product availability, coverage and policy questions and simple billing clarifications.
• Educate and welcome new customers to Allstate by explaining plan benefits while identifying additional sales opportunities.
• Active outreach to current customers in Spanish as well as past customers that have been quoted.
• Solve underwriting and inspection issues that arise.

• Excellent organizational skills and ability to multi-task as this position requires attention to detail.
• Proactive in problem solving.
• Be a team player to help grow the agency, must work well in small groups
• Proficient in Microsoft Excel
• Be willing to obtain an insurance license; already possessing a license is a plus.
• Bilingual Spanish required.

Applicants who have background in insurance, mortgage processing, lending or those who have worked with or in Title are encouraged to apply!