Bilingual Legal Administrative Assistant - Scan.com

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. From MRIs to tests for TBIs, our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We’re looking for a Legal Administrative Assistant at an exciting time - we’ve successfully launched multiple platforms and products, raised over $60m in VC funding, reached profitability, and have a growth trajectory of over 300% for 2024.

WHAT YOU WILL BE GETTING INVOLVED IN

At Scan.com, we're on a mission to simplify and accelerate access to diagnostic imaging for patients and clinicians. As a Legal Administrative Assistant, you'll play a crucial role in achieving this goal by supporting our patients, attorneys, and case managers. We're seeking a resourceful, proactive, and entrepreneurial individual who shares our passion for revolutionizing the diagnostic imaging industry.

This is an in-office position, Monday through Friday 8am - 5pm at our office in the Perimeter area.

As an early-stage business, you can expect your role to develop over time. However, some of the types of things you could be getting involved in are:

• Communication with attorneys and case managers via phone and email to obtain and update case contact details and monitor case progress
• Contacting patients to confirm legal representation and promptly update internal records with any changes.
• Maintaining and organizing files, logs, and medical records to ensure information is accurate, complete, and up to date
• Preparing and issuing invoices in a timely manner, ensuring accuracy and adherence to billing procedures

WHAT YOU MIGHT BRING TO THE TABLE

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value and that everyone should want to learn. However, these might be some of the ways you are currently adding value:

• Fluent in English and Spanish to communicate effectively with patients
• You have previous experience in MS Office products, especially working in Excel spreadsheets
• You pay strong attention to detail and are hyper-organized
• You're a self starter and are highly self motivated
• Previous experience working in electronic health/medical record systems is a huge plus
• Working knowledge of HIPAA and other medical insurance regulations and terminology is preferred

HOW WE WILL INTERVIEW YOU

We try to keep our interview process short and as a small business we can move through the stages quickly. Due to availability there may be a change to the order of the interview process, but generally speaking this is what you can expect:

• Introductory call/interview with Sam, our Talent Lead. The call is usually via telephone and will last around 30 minutes.
• Should it feel like there is an initial fit for all, we will invite to our office for an in-person interview.
• Offer!

BENEFITS:

We go beyond the basics with our benefits package. Here’s what you can expect from us:

• Salary range of $40,000 - $45,000
• 401k
• Healthcare, Vision and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team

DIVERSITY AT SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.

We look forward to receiving your application!