Bilingual Legal Receptionist - AK Law Firm
Houston, TX 77019
About the Job
Job Summary:
At the AK Law Firm, Injury Lawyers, a Houston based Personal Injury firm, we provide exceptional legal representation for those who have been injured due to the negligence of others. Our commitment to our clients’ needs and a reputation for excellence as respected trial attorneys enable us to provide the service our clients deserve in their time of need. We are seeking a dedicated Bilingual Legal Receptionist to join our team.
The ideal candidate will provide front office support to the firm and its clients. The Legal Receptionist will act as an extension of the Chief Human Resources Officer "CHRO" when engaging with colleagues and clients in the utmost professional manner.
Responsibilities
• Effective verbal communication and customer service skills.
• Minimum of 3 years front desk and clerical experience.
• Previous experience working for a plaintiff's personal injury law firm (plus)
• Front office professional appearance and behavior.
• A positive attitude toward clients and co-workers are essential.
• Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software.
• Proven reliability and commitment to exceptional service.
• Ability to thrive in a dynamic, fast-paced environment.
Education Requirements:
High School diploma or GED
Associates Business Degree or higherAdditional Requirements:
Physical Requirements:
• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stand/Sit - Must be able to remain in a stationary position up to 50% of the time.
• Walk - This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
• Use of hands/fingers to handle or feel - Constantly operates a computer and other office machinery such as a copy machine/printer.
• Climbs stairs - May occasionally ascends/descends the stairs to get to other floors, cafeteria, and parking area.
• Carry Weight/Lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
Benefits:
At the AK Law Firm, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. We pride ourselves on bringing the best results to our clients and know our company runs on the hard work and dedication of our passionate and creative employees.
The AK Law Firm is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status.
The AK Law Firm Equal Opportunity/Affirmative Action Employer is dedicated to a policy of compliance with all federal, state and local laws regarding nondiscrimination in employment. No questions included in our application process are intended to secure information to be used for unlawful purposes.
Consistent with the provisions of the American with Disabilities Act (ADA), applicants may request accommodations needed to participate in the application process.
Equal Opportunity Statement
The AK Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
At the AK Law Firm, Injury Lawyers, a Houston based Personal Injury firm, we provide exceptional legal representation for those who have been injured due to the negligence of others. Our commitment to our clients’ needs and a reputation for excellence as respected trial attorneys enable us to provide the service our clients deserve in their time of need. We are seeking a dedicated Bilingual Legal Receptionist to join our team.
The ideal candidate will provide front office support to the firm and its clients. The Legal Receptionist will act as an extension of the Chief Human Resources Officer "CHRO" when engaging with colleagues and clients in the utmost professional manner.
Responsibilities
- As a receptionist, you'll play a pivotal role in creating a welcoming atmosphere, ensuring seamless communication, and maintaining the efficiency of our operations
- Engaging Communication: Handle a high volume of incoming calls with grace and warmth, ensuring every interaction reflects our commitment to courtesy and professionalism
- Efficient Coordination: Direct calls to the appropriate team member or department promptly and accurately, ensuring seamless communication flow
- Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment
- Facilities Management: Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, and restrooms
- Proactive Oversight: Identify and communicate any operational deficiencies or requirements to management promptly, contributing to a smooth-running workplace
- Inventory Management: Take charge of office supply orders and maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations
- Logistics Coordination: Manage mail distribution, pickups, and processing, ensuring timely delivery
- Event Support: Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and company sponsored events
• Effective verbal communication and customer service skills.
• Minimum of 3 years front desk and clerical experience.
• Previous experience working for a plaintiff's personal injury law firm (plus)
• Front office professional appearance and behavior.
• A positive attitude toward clients and co-workers are essential.
• Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software.
• Proven reliability and commitment to exceptional service.
• Ability to thrive in a dynamic, fast-paced environment.
Education Requirements:
High School diploma or GED
Associates Business Degree or higherAdditional Requirements:
- Welcoming Presence: Greet guests and colleagues with enthusiasm and a helpful attitude, providing assistance and guidance when needed
- Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations
- Confidentiality: Adhere to strict confidentiality, able to build a professional business relationship with staff without breaching confidentiality
- Effective verbal communication and customer service skills
- Fluent in English and Spanish
- Must have excellent organizational and time management skills, outstanding attention to detail, and multi-tasking abilities
- A positive attitude toward clients and co-workers is essential
- Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software
Physical Requirements:
• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stand/Sit - Must be able to remain in a stationary position up to 50% of the time.
• Walk - This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
• Use of hands/fingers to handle or feel - Constantly operates a computer and other office machinery such as a copy machine/printer.
• Climbs stairs - May occasionally ascends/descends the stairs to get to other floors, cafeteria, and parking area.
• Carry Weight/Lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
At the AK Law Firm, we have a clear vision: to be the place where a diverse mix of talented people want to come, stay and do their best work. We pride ourselves on bringing the best results to our clients and know our company runs on the hard work and dedication of our passionate and creative employees.
The AK Law Firm is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status.
The AK Law Firm Equal Opportunity/Affirmative Action Employer is dedicated to a policy of compliance with all federal, state and local laws regarding nondiscrimination in employment. No questions included in our application process are intended to secure information to be used for unlawful purposes.
Consistent with the provisions of the American with Disabilities Act (ADA), applicants may request accommodations needed to participate in the application process.
Equal Opportunity Statement
The AK Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
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