Bilingual Licensing Coordinator - PrideStaff

               Bilingual Licensing Coordinator in Addison

Are you looking for a fun work environment?  Are you looking for a fast-growing company where you can truly call your professional home for years to come?  Our Addison client is looking for an energetic and professional Bilingual Customer Service Representative to join their team!!

We are partnering with their corporate office in order to identify Bilingual New Business Coordinator to join their Contact Center and  New Business Department!  In this role, you will work directly with future and current Independent Agents in order to ensure and maintain compliance with their life insurance licensing.  This role will require a very high attention to detail within a fast-paced environment.  You will be assisting clients via phone, email and chat.  

This is the first stop in your future career.  Our client is projecting exponential growth, and they have an aggressive business plan for the next 10 years.  The investment you make in them now will be returned in your growth!

Job Description:

• Reviewing contracts, verify license for each state, make sure info is accurate

• Oversee day to day and month to month, etc. operations encompassing the entirety of the L&C Department and staff

• Reporting to Leadership numbers and Close out status

• Maintain accountability of all team members to ensure work assigned to the Licensing team is completed efficiently, accurately and completely, and within service level agreement.

• Monitor work volumes various systems

• Collaborate with peers and team members to ensure optimal workflows.

• Look for ways to eliminate inefficiencies and backlogs.

• Recommend and assist in implementing process improvements.

Job Requirements:

•   Previous experience in life insurance industry preferred.

• Familiarity with NIPR and State Department of Insurance Websites preferred.

• Ability to trouble shoot, problem solve and follow-up effectively.

• Strong research, analytical skills, and proficiency with math

• Strick attention to detail and accuracy

• Proficient in Microsoft Word and Excel

PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

• A professional, supportive team environment

• Representation to North Dallas’ top employers

• Full medical benefits package

• Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!  Learn more about the power of partnering with PrideStaff at staffingindallas.com!

Compensation / Pay Rate (Up to): $18.75 - $18.75