Bilingual Medical Office Assistant - Hospice - A Hug Away
Katy, TX 77493
About the Job
Bilingual Medical Office Assistant
Katy, Texas • Full-time
About the Job
Job Summary:
We are looking for an Office Assistant to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
As an Office Assistant, you will be the first point of contact for our company. Our Office Assistant’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence, patient coordination, and redirecting phone calls.
To be successful as an Office Assistant, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Ultimately, an Office Assistant’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Help to create and organize company meetings and events
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Verify patient information
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
- Arrange travel and accommodation and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical Office Assistant duties such as filing, photocopying, transcribing and faxing.
Requirements:
- Bilingual
- EMR systems such as Kinnser
- Proven work experience as an Office Assistant, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Background in sales a plus
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
- High school degree; additional certification in Office Management is a plus.
- QuickBooks experience a plus
- Medical billing experience a plus
- CNA or homehealth sitter experience a plus
Job Type: Full-time, On-Site
Hours: Monday to Wednesday 8am-5pm, Thursday to Friday 9am-6pm
Experience:
- Customer Service: 3 years (Preferred).
- Sales: 1 year (preferred)
- Office Assistant: 1 year (Required).
- Office Administration: 1 year (Preferred).
- Medical office: 1 year (Preferred).
About A Hug Away:
A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience.Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first. If you'd like to be part of the team at A Hug Away, apply now!www.ahugaway.com
Source : A Hug Away