Bilingual Referral Coordinator - Vista - at TrueCare

Are you a friendly and detail oriented professional? Do you have experience working in a fast-paced office environment? Is it your mission to ensure patients receive the care they deserve?

Does this sound like you?

Join TrueCare as a Temporary Referral Coordinator! Our Mission is to provide comprehensive, quality healthcare, regardless of one’s ability to pay.

The Referral Coordinator is responsible for the coordination, processing, obtaining prior authorizations, and requesting reports for a variety of medical referrals for services/procedures as requested by medical providers. The Referral Coordinator will also collaborate with other referral staff, medical providers, and patient care support staff to effectively communicate and ensure successful tracking and coordination of referrals.

This position is located at our Patient Navigation Center in Oceanside and will require you to work Monday-Friday from 8a-5p with an amazing, motivated, customer service driven team who loves to have fun!

We'd consider you qualified if you have:

• Great Customer Service Skills
• Excellent Attention to Detail
• A Passion for Serving Your Community
• Strong Work Ethic
• Steady Work History

Must Haves:

• High school diploma or equivalent.
• At least one year of experience as a Medical Receptionist or Medical Assistant (MA) in an outpatient setting, or in medical case management.
• Knowledge of medical terminology and procedures, and CPT and ICD codes.
• Availability to work outside of normal shifts (i.e., 8am to 5pm and on Saturdays rotations).
• Computer literacy working with PC-based software applications and proficiency with the Microsoft Office suite, including Outlook, Word and Excel.

Nice to Haves:

• Bilingual in English and Spanish.
• Two years of referral coordination or medical assisting experience
• Understanding of insurance providers, their portals and their expectations for authorization approvals.
• Medical Assistant certification.
• Experience working in a community health center.
• Working knowledge of EHR and registration/billing software.

Employment is contingent upon having an annual COVID-19 vaccination, or use of a mask from November 1st- March 31st of every year.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.

Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here.

Visit truecare.org to learn more! Health Inside. Welcome in! Salud Adentro. Bienvenido!

In the spirit of pay transparency, we are excited to share the base salary range for this position. If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.