Bilingual Shipping Clerk - 5th HQ

We are seeking a detail-oriented Shipping Clerk with strong computer skills to manage and coordinate shipping activities within our warehouse. The ideal candidate will be responsible for preparing and processing shipments, maintaining accurate records, and utilizing computer systems to track orders and inventory. This role requires excellent organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Order Processing: Prepare and process shipping documents, including packing slips, bills of lading, and shipping labels. Ensure all documentation is accurate and complete.
• Shipping Coordination: Coordinate and schedule shipments with carriers. Track and manage delivery schedules to ensure timely and accurate delivery of goods.
• Data Entry: Enter shipping and order information into the warehouse management system (WMS) or other relevant software. Maintain accurate records of shipments and inventory.
• Quality Control: Inspect outgoing shipments for accuracy and quality. Verify that items are packed securely and in compliance with company standards.
• Customer Communication: Communicate with customers regarding shipping statuses, delays, and any issues that may arise. Provide excellent customer service and address inquiries promptly.
• Equipment Operation: Operate shipping equipment, such as label printers and barcode scanners, to prepare shipments and manage inventory.
• Problem Resolution: Address and resolve any shipping or inventory discrepancies. Investigate and correct errors to ensure accuracy and efficiency.

Qualifications:

• High school diploma or equivalent. Additional training or certification in shipping and receiving is a plus.
• Previous experience in a shipping or warehouse role is preferred. Familiarity with shipping software and computer systems.
• Proficient in computer applications, including data entry, spreadsheet software, and warehouse management systems. Strong organizational and multitasking abilities.
• High level of accuracy and attention to detail in handling shipping documentation and inventory records.
• Ability to lift and move packages of varying weights and perform tasks requiring manual dexterity.