Bilingual Training Manager - Pathfinder Hospitality

Training Manager

Are you a learning enthusiast with a knack for developing others? Do you believe that the best way to lead is by example? If so, you might be the perfect fit for our team! We're searching for a Training Manager who is as passionate about people as we are about hospitality. In this role, you will be the architect of our training programs, creating a blueprint for success that will empower our team members to reach their full potential.

Skills can be learned, but passion can't be taught. If you believe in platinum service and thrive on exceeding guests expectations, we want to talk to you, apply today!

About Us: What is Platinum Service? It's our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum!

Culture and Values: We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose - providing platinum service to our guests.

We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.

• Accountability: We honor our commitments and each other with reliability and responsibility.
• Collaboration: Everyone's thoughts and opinions are important.
• Empowerment: We learn from our successes and failures and strive to evolve as we grow.
• Engagement - We are ambassadors in all aspects of our industry through advocacy.
• Innovation: We use creativity to turn the Ordinary into Extraordinary
• Integrity: We honor our promises and fulfill our commitments.
• Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
• Transparency: We openly share successes and failures. We are accountable in all our business practices.

If you believe in and are passionate about our culture and values, have a strong work ethic, and have a passion for providing platinum service, we want to talk to you, apply today!

Minimum Qualifications:

• 5+ years in training and development, preferably within the hospitality industry.
• Degree in Human Resources, Education, Business, or a related field is preferred.
• Exceptional communication and presentation skills, with a talent for engaging and motivating others. Strong organizational skills and attention to detail are a must.
• A proactive, positive attitude with a passion for learning and development. You're a problem-solver who thrives in a fast-paced environment.
• Bilingual, English - Spanish

Responsibilities: This list is not a comprehensive list of all duties and responsibilities associated with this position. Other duties and responsibilities may be assigned as needed.

• Craft and implement innovative training programs that align with our company's goals and values, from onboarding new hires to ongoing professional development.
• Lead by example, fostering a culture of continuous learning and growth. You'll be the go-to expert for all things training, inspiring team members to excel in their roles.
• Work closely with department heads to identify training needs and opportunities, ensuring that our teams are equipped with the skills and knowledge they need to succeed.
• Evaluate the effectiveness of training programs through feedback, performance metrics, and data analysis. You'll continuously refine and enhance our training offerings to maximize impact.
• Keep up with industry trends and best practices, bringing fresh ideas and approaches to our training strategy.

Compensation/Pay: $80,000 - $90,000

We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our full-time and part-time associates:

• 8 paid holidays, flexible PTO and Vacation
• Birthday Pay
• Additional paid time off for Community Involvement
• Health Insurance
• IRA Match Program
• Mental Health & Wellness Program including a Life Coach
• Employee Development Program
• Discounted hotel stays for brands within our portfolio