Billing and Accounts Receivable - Field Service Department - EAM-Mosca Corporation

EAM-Mosca Corp. 

Job Title: Field Service Billing and Accounts Receivable Specialist 
Job Type: Full Time, Salaried Non-Exempt 
Reporting Structure: Reports to Director of Field Service 

EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking an Accounts Receivable Specialist to join our Field Service Department. EAM-Mosca is privately held and retains a unique, focused, entrepreneurial culture. EAM-Mosca also enjoys a blue-chip client base of highly successful North and South American manufacturing companies and has a portfolio of products applicable to a variety of end-use markets. The key to the ongoing success of the business is a system-based product portfolio featuring standard as well as custom-engineered packaging machinery solutions and a superior consumable packaging product, complimented by quality technical service and readily available aftersales parts support. 

Job Description: The Field Service Accounts Receivable Specialist will complete various AR and customer collections

• focused tasks, including processing, reporting, and follow-up with customers.

Roles and Responsibilities: 

• Assist with Field Service Billing functions. 
• Review invoices for appropriate documentation before submission to the customer. 
• Analyze and manage customer accounts including running the detailed aging report, initiating contact with 
• customers regarding any past due invoices, keeping detailed records of the results of those communications in 
• the aging spreadsheet, following up until payment is received, and presenting overall AR aging status to the 
• Director of Field Service upon request. 
• Maintain accounts receivable records to ensure credits and collections are applied, uncollectible amounts are 
• accounted for, and miscellaneous differences are cleared. 
• Preparation of internal adjustments and refund requests as they relate to account reconciliation and payment 
• discrepancies. 
• Assist Regional Field Service Managers in negotiating final payments. 
• Assist in streamlining the Field Service accounts receivable process by identifying areas for process 
• improvement. 
• Exercise integrity and confidentiality in financial reporting, and comply with federal, state, and local 
• requirements. 
• Proactively learn other roles and responsibilities within the Service Admin area to provide backup and support 
• with primary focus on parts reconciliation, Inventory counts, and parts processing. 

Profile and Background: 

• Associate degree in Business or Accounting preferred; Will consider experience in lieu of education 
• A minimum of 2-3 years’ experience in Accounts Receivable/Collections (preferred) or Accounts Payable 
• Excellent written and oral skills as this position requires extensive email and phone communication with 
• customers.
• Proficiency with ARIBA, COUPA, and/or other customer payment systems. 
• Proficiency in using Microsoft Office 360, ERP systems including AS 400 and SAP (preferred)
• Ability to perform required tasks independently as well as in a team environment. 
• Must be able to multi-task and work in a fast-paced environment. Work with a sense of urgency. 
• Excellent problem-solving, time management, and organizational abilities. 
• Ability to keep proprietary and billing information confidential.

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