BILLING ANALYST I - REMOTE - Banyan Utility / Multifamily Utility Company, LLC

Job Title:Billing Specialist

Location: Remote

Job Type: Full-Time

Job Description:

We are seeking a highly skilled and detail-oriented Billing Analyst to join our team. The ideal candidate will possess excellent analytical skills, thrive in a fast-paced environment, and ensure accurate, timely billing using company-specific software. This role is essential to maintaining smooth operations.

Key Responsibilities:
- Perform accurate and timely billing using various tools and company-specific software.
- Ensure billing processes are completed with a high level of accuracy and efficiency.
- Expertly navigate the billing system, billing processes, and production tools, acting as a resource or subject matter expert.
- Collaborate with Account Management and Customer Service teams to resolve billing inquiries and provide detailed reporting.
- Establish and maintain strong internal and external relationships.
- Consistently meet departmental goals for timely and accurate billing operations.
- Independently manage production and provide support to team members as needed.
- Comply with and contribute to the development and improvement of departmental Standard Operating Procedures (SOPs).

Qualifications:
- 1+ years working in the multifamily billing space preferred
- Proficiency in billing systems and software tools
- Strong analytical skills and attention to detail
- Ability to manage multiple tasks independently and collaborate with cross-functional teams
- Excellent written and verbal communication skills
- Commitment to maintaining accuracy and meeting deadlines

If you're a highly organized and driven individual with an interest for billing accuracy and team collaboration, we encourage you to apply today!