Billing Analyst - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As an Analyst, Billing at RXO, this position will have weekly billing analysis and reconciliation responsibility for multiple clients. This role’s primary focus will be to identify, report and reconcile electronic invoicing transmissions, payment status and resolution/resubmission of failures or rejections.

What your day-to-day will look like:

• Monitor cadence and completeness of electronic invoice transmissions in partnership with the IT department and Client. Identify failures in transmission and work to resolve root cause to resubmit.
• Analyze submitted invoices via client portal or other client report to identify completeness of payment. Identify short pays, rejections and other issues and work to resolve root cause. If eligible, resubmit corrections for payment and monitor through completion.
• Resolve root causes of incomplete transactions with key internal and external stakeholders including Client, Client Solutions, IT, Support, Finance, Operations, Billing Teams and Advanced Solutions Team. Project manage issues to completion.
• Partner with Finance to resolve issues with aging accounts that may or may not be related to electronic billing
• Report weekly to leadership on all open issues and dollar amounts by client, showing progress made and next action items scheduled.
• Work hand in hand with Advanced Solutions team to identify, improve and implement effective process change
• Manage and monitor improvement actions to measure success of changes

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor's degree or equivalent related work or military experience
• 1-year analysis experience
• Experience with Windows applications and Microsoft Office programs such as MS Word, MS Power Point, advanced experience with Excel

It’d be great if you also have:

• 2+ years of analysis experience in a financial or transportation related field
• Experience working with EDI 210 Billing is preferred
• Experience with SQL and Excel analysis is preferred

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .