Billing Clerk - NewGen Logistics LLC
Rochester, NY 14624
About the Job
NewGen Logistics, LLC is looking for a billing clerk for the Rochester location. This position is day shift, Monday through Friday. NewGen Logistics, LLC is an Equal Opportunity Employer and a Substance-Free/Smoke-Free Workplace
As a billing clerk, you will assist the Billing Manager and CFO in the financial operations of a large-scale petroleum logistics company. Daily functions will include direct contact with customer representatives, NewGen Logistics management, and sales staff to identify and resolve customer invoicing issues.
Billing clerks are expected to:
- · Obtain a high-level working knowledge of the various programs utilized by NewGen Logistics in relation to rates, invoicing, and cash receipts
- · Be proactive in identifying any rate or invoicing issues prior to customers being billed
- · Respond to customer concerns and actively work towards resolving identified issues
- · Enter and maintain customer rates
- · Utilize and be an expert in various reporting methods
- · Work with contracted bulk petroleum haulers
- · Act as a team player and leader within the Billing department
Requirements
- · Proven experience in dispatching or logistics, preferably in the oil and gas industry.
- · Experience in customer service will be appreciated
- · Familiarity with DOT regulations and requirements.
- · Ability to work with little supervision and track multiple processes
- · Computer-savvy with a working knowledge of logistics software
- · Strong organizational and multitasking skills with the ability to prioritize and meet deadlines.
- · Excellent communication skills, both verbal and written.
- · Strong problem-solving and decision-making abilities.
- · Exhibit exceptional attendance and punctuality.
- · Flexibility to adapt to changing priorities and work demands.
Benefits
- · 401(k) matching
- · Health, Dental, and Vision insurance
- · Life insurance
- · Short-Term and Long-Term Disability
NewGen Logistics, LLC is an Equal Opportunity Employer
Substance-Free/Smoke-Free Workplace