Billing & Collections Specialist (Cannabis Industry) - Mammoth Distribution
North Hollywood, CA
About the Job
ROLE SUMMARY:
We are looking for an experienced Billing & Collections Specialist to join us. This is a highly visible role that will interact closely with the Accounting and Sales departments. Reporting directly to the VP of Finance, the ideal candidate has a strong attention to detail, is highly organized, and is an effective communicator with the ability to change tasks quickly in a fast-paced environment.
This position is onsite, remote candidates will not be considered.
CRITICAL OUTCOMES:
- Effectively liaison with sales team members in a respectful manner to assist with collections communication, commitments and retrievals
- Collaborate with valued business partners to understand AR queries and determine achievable solutions aligned to ensure payment and a continued sales relationship
- Work collectively with CFO, VP of Finance and CRO to support AR and Finance strategy
WHAT YOU'VE DONE (QUALIFICATIONS)
- 2 - 3 years Accounts Receivable required
- Must be comfortable with Excel basic formulas
- Be flexible to the demands of the organization and change in workloads
- Be able to comply with established procedures and able to follow written and verbal instructions.
- Possess interpersonal skills as demonstrated by the ability to work as a team member and navigate through inter-departmental communication channels effectively
- Brings a positive attitude and willingness to work cooperatively with all team members
WHAT YOU'LL BE DOING: (ESSENTIAL RESPONSIBILITIES)
- Establishing and maintaining effective communication with customers regarding billing / payments
- Assume and maintain ownership of:
- proactively communicating payment schedules & commitment dates with customers directly
- answering all customer inquiries in relation to payments / credits
- Facilitate payment of invoices due by sending bill reminders and contacting customers
- Resolve customer's billing issues, reconcile customer accounts
- Generate reports detailing accounts receivable status and other AR reports
- Ensure all payments received are applied to the correct customer
- Ad Hoc projects as needed
PHYSICAL REQUIREMENTS:
- Able to work on a computer for eight (8) hours daily
- Clear verbal and written communication and presentation skills
- Able to speak on a phone for eight (8) hours daily
- Good vision and hearing
- Able to demonstrate ability to meet essential physical requirements with or without a reasonable accommodation
WHO WE ARE:
Mammoth Distribution has been working steadily for several years to help build the cannabis industry one relationship at a time. We are the exclusive distributor of multiple top-10 California cannabis brands including Heavy Hitters, Almora, and other products in the vape, flower, pre-roll, concentrate and edible categories. By establishing Mammoth as one of the largest and most professional distribution companies with best-in-class products successfully operating in the crowded California market, we are uniquely positioned for optimal growth as the legal cannabis industry continues to expand.
Mammoth Distribution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role requires:
- Respectful collaboration/interactions with colleagues and customers
- Access to sensitive financial, cash handling and preservation
- Access to customer records, handling confidential business information
Mammoth Distribution reasonably believes a criminal history may have a direct, adverse and negative relationship potentially resulting in a withdrawal of a conditional offer of employment. Background Check Required.