Billing Coordinator - South Shore Staffing
Foxboro, MA 02067
About the Job
Position Summary: Under minimal supervision , answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring company becomes the customers' first choice for service. This role provides coordination of service with technicians, sub-contractors and customers within designated location.
Job Responsibilities:
Job Skills Requirements:
Job Responsibilities:
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Job Skills Requirements:
- Exceptional telephone and personal customer service skills and ability to work under pressure
- Excellent Microsoft Outlook, Excel, and Word skills
- Basic financial knowledge and skills ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
- Solid organizational skills and the ability to handle multiple projects tasks simultaneously
- Excellent attention to detail
- Strong verbal, written and interpersonal communication skills
- Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
- Shows initiative regularly engages in proactive behavior and looks for opportunities
- Strong ability to facilitate a collaborative working environment for customers and team members
- Diploma and/or certificate in Business Administration or related office experience required
- Dispatch and customer service training preferred
- Previous call center, dispatch, or administrative experience preferred
- Experience in construction industry environment preferred
Source : South Shore Staffing